Deleting Email

To Delete a Single Message

  1. Select a mail folder from the navigation panel to display in a new tab.
  2. To delete a message
    • Select the checkbox of a message in your message list, or
    • Select a message to view in the Message List or
    • Double click a message to view in a new tab.
  3. Click Delete on the Message List toolbar, or click the [DELETE] key to delete a message.

To Delete Multiple Messages

To delete multiple messages when the checkbox option has been disabled, press [CTRL] and click multiple messages in the Message List or in a folder, then click Delete on the toolbar, or click the [DELETE] key to delete the messages.

- OR -

Press [SHIFT] and click the first and last message in a consecutive list of messages, then click Delete on the message list toolbar, or click the [DELETE] key to delete the messages.

Note: Messages will be deleted immediately unless you have selected Move to Deleted Folder on the Manage User Options page.