Lite Web Client Help

Mobile Synchronization Client Setup

Note: See the Mobile Client White Paper for more detail information on mobile device setup.

About Mobile Device Synchronization

IMail Server now supports the synchronization of data between a user's mobile device and your IMail Server with the use of Microsoft Exchange ActiveSync®.

Ipswitch has created this document to assist mobile device users to configure and initiate Microsoft Exchange ActiveSync® synchronization of their mobile devices for email messages, calendar appointments, contact information and tasks.

This document will help users configure Microsoft Exchange ActiveSync® for the following devices:

• Windows Mobile® 5
• Windows Mobile® 6
• Windows Mobile® 6.1
• iPhone™ and iPod Touch™ Software version 2.2.1 or later
• Google Android™ Incredible by HTC
• Google Android™ Droid by Motorola
• Google Android™ Droid X by Motorola

Mobile Client Requirements

Two requirements are essential for mobile device synchronization:

1. iPhone™, Windows Mobile® 5.0 and later, and Google Android™ (HTC Incredible, Droid, and Droid X) are the only devices that IMail currently supports for synchronizing data to your mobile device.
2. Data Access for synchronization by either:
   • A data plan provided by your cellular provider or
   • A wireless connection with internet data access

Synchronizing with Microsoft Exchange ActiveSync®

To correctly set up your mobile device to synchronize with your IMail Server, Microsoft Exchange ActiveSync® must be configured to run on your mobile device. Microsoft Exchange ActiveSync® compares the information on your device with the information on your IMail Server and updates all locations with the most recent information. Microsoft Exchange ActiveSync® will synchronize with your IMail Server information from your Email, Contacts, Calendar, Tasks and Notes through your Web Client.

Outlook Synchronization

For Outlook synchronization, the IMail Collaboration Client must be installed. Once installed Outlook will synchronize Email, Contacts, Calendar, Tasks and Notes with the IMail Server. Check with your IMail Administrator for installation procedures.

Note: To synchronize your device with Outlook on your IMail Server, installation of the IMail Collaboration Client is required. See your IMail Administrator for more information.

Web Client Synchronization

Your Web Client has direct access to Email, Contacts, Calendar, Tasks and Notes, and does not require synchronization. Once the IMail Collaboration Client and Microsoft Exchange ActiveSync® are correctly configured, information updated using the Web Client will synchronize with your mobile device and Outlook.

See the Mobile Client White Paper for more detail information on mobile device setup.