In this File
Digital Rights Management (DRM)
Ipswitch has designed its own Digital Rights Management tool to protect and secure delivery of all Messaging software. It will require a new method of activation of all users, whether upgrading from an older version or installing new.
Ipswitch's new DRM will replace HASP by Aladdin for IIM V2.0.8 and forward.
Note: Please visit MyIpswitch.com for more information on managing licenses, and customer assistance.
Note: All previous IMail versions will continue to work and run using HASP from Aladdin.
Ipswitch would like to thank iDefense Labs (labs.idefense.com) for reporting the issue below that is now fixed: [IDEF1739] Post-Auth Stack Overflow.
New in version 2.07
New in version 2.06
The new Instant Messaging Server 2.06 will require customers to reactivate with new license keys. To obtain a new license key, call Customer Service at 781-676-5700 or, via email, at http://www.ipswitch.com/support/email_service.asp .
New in version 2.05
Ipswitch Instant Messaging integrates with Microsoft® Office XP products by using Smart Tags. IIM Smart tags are person's names or email addresses that are associated with an IIM contact. Microsoft Office automatically recognizes smart tags in any Office document.
To implement Smart Tags register the imclientst.dll (regsvr32 imclientst.dll).
An essential part of deploying smart tag add-ins is registering DLLs correctly. Smart tag recognizer and handler DLLs register with Office by writing their locations in the registry. On a per-machine basis (which means for all users of a particular computer), register smart tag recognizers and action handlers in the following directories:
Add the string value
IMClientST.StAction with no value.
Add the string value
IMClientST.StRecognizer with no value.
New in version 2.04
New in version 2.03 HF-1
New in version 2.03
New in version 2.02
New in version 2.01
New in version 2.0
When upgrading the IM Server to a new version, all IM Clients MUST be updated to that version, too. In other words, when you upgrade the server, you MUST upgrade the client, too.
NT Database users:
When using the IM Server with Windows NT authentication database and specifying an NT domain other than the local computer, the local computer MUST be in the specified domain.
If you need to go through a firewall, Ipswitch Instant Messaging (IIM) accepts connections only on TCP Port 5177. IIM Clients receive messages on TCP Port 5178.
Default user options cannot be overridden if you are not using Ipswitch IM user database.
Ipswitch Instant Messaging is a network-based Instant Messaging Client/Server system. All instant messaging network traffic passes through the local server which has the ability to send and receive traffic from other servers through the Internet.
Ipswitch Instant Messaging provides standard instant messaging functionality. It allows you to:
Ipswitch Instant Messaging is targeted for business use. It meets the needs of businesses by providing local control of instant messaging, the ability to log instant message conversations (optionally), and secure network traffic.
Ipswitch Instant Messaging provides its own user management system or can be used with Ipswitch IMail Server, Windows NT and LDAP user databases.
To begin using Ipswitch Instant Messaging, you must install both the server and the client applications.
Installing Ipswitch's Instant Messaging Server is a fairly typical installation, and the entire process can be completed in less than ten minutes.
Note: The server must be administered locally. The Ipswitch IM Server must not be installed on a network remote drive.
Things to Know
Before installation, note the following:
If you select the Ipswitch IM database, Windows NT database or an LDAP database, Ipswitch IM will use your PC's official hostname (from the DNS entry) as the messaging address.
Example: If the hostname is
pc.domain.com and you add a user named
fred, Fred's messaging address will be
Selecting Ipswitch IMail Server database then the messaging address will be the same name as the mail domain address.
Install Ipswitch Instant Messaging server by launching the Ipswitch Instant Messaging Server executable file and following the on-screen prompts.
To install the server, complete the following steps:
1. Click the Ipswitch IM Server executable file. The installation wizard process begins. The Welcome screen displays. Click Next.
2. Select or enter the Destination folder. (This is where the application will be loaded.) Click Next.
3. Select or type the Program Group. (This is how it will be listed in your Windows Start Menu.) Click Next.
4. Select a Database type:
Choose Ipswitch IMail Server, Windows NT, LDAP, or use Ipswitch Instant Messaging for user authentication and administration. Enter the required information and Click Next.
Note: Ipswitch IMail Server is not available if Ipswitch IMail Server is not installed on the local computer.
5. The set up Complete screen displays. Click Finish.
6. The Ipswitch Instant Messaging Server starts.
Note: Once the installation process is completed, the Ipswitch Instant Messaging Server is started.
Note: During the initial installation of the Ipswitch IM Server, the client executable is stored in the server's root folder.
Preparing for Client Installation
Windows 98SE/ME/NT/2000/XP are supported.
Step-by-step instructions for standard installation
To install the client, complete the following steps:
You may, if you choose to take advantage of an available silent installation process, automate the execution of the IM Client installation by creating a batch installation file. This process runs the IM Client set-up without end-user input.
The IM Client will be installed to the default locations:
Target Directory Folder:
C:\Program Files\Ipswitch\IM Client
Program Folder Folder: Start > Programs > Ipswitch IM
How to run the IM Client install with no user input:
From a DOS prompt, launch the IIM Client executable:
Ipswitch Instant Messaging follows standard uninstall procedures. Use uninstall Wizard or Add/Remove programs in the Windows control panel.
For technical help and solutions, visit our Support Center at www.imailserver.com/Support/ featuring a knowledge base, user guides, discussion lists, patches, upgrades, and live technical support options.