Release Notes for IMail Server v11

In this File

Other Important Links

System Requirements
IMail Folder Permissions and IIS Configuration
External Database Changes when Upgrading From 2006.1 or Earlier
Registry Checker
Command Line Installations - (Silent Installs)
IMail Table of Product Features

For more information about Ipswitch components, click in the list below to read the release notes:

• Instant Messaging Release Notes (Available separately, or with IMail Server and IMail Premium)
• WorkgroupShare Release Notes (Now included with IMail Server and IMail Premium)
• Premium Anti-virus Release Notes (Available separately)
• Standard Anti-virus Release Notes (Available separately)

What's New in IMail Server 11

IMail Mobile Synchronization

Users now have the capability to synchronize their mobile devices with their web client information to include e-mail, contacts and calendar events. Users can maintain their contacts and calendar appointments from either their computer or mobile device, and remain synchronized.

Outlook synchronization is also capable, but requires installing the WorkgroupShare Client. This enables synchronizing e-mail, contacts, calendars, notes, and tasks between their web client, Outlook and their mobile devices.

Default Mobile Synchronization Settings

• New IMail Server installations will have all mobile synchronization settings turned on.
• Upgrades will have the following settings:
  • System setting for Enable Mobile Synchronization will be turned on.
  • System Default User Property setting for Enable Mobile Synchronization will be turned on.
  • Domain Property setting for Enable Mobile Synchronization will be turned on.
  • Domain Default User Property setting for Enable Mobile Synchronization will be turned on (all new users will have the setting checked).
  • Existing User Property settings for Mobile Synchronization will be turned off, giving the IMail Administrators the decision of who is allowed to begin mobile synchronization.

The new Console Administrator has the bulk edit user capability, and can turn on this feature by going to the Domain > User List page, select all users and checking the Enable Mobile Synchronization.

Warning: It is recommended that Mobile Synchronization is not turned on for all users simultaneously, as the initial mobile download will put a high stress on your IMail system. See System Requirements for mobile user recommendations.

See the IMail Administration Help > System Settings for more details on enabling this feature. Also available for mobile device owners is the Mobile Sync White Paper.

Product Update

To allow integration for all users to receive the greatest benefit for mobile synchronization, Ipswitch has modified the Product Offerings. WorkgroupShare previously only offered with IMail Premium has the component necessary to allow mobile synchronization with Outlook to include e-mail, contacts, calendars, tasks and notes. WorkgroupShare and Ipswitch Instant Messaging has been integrated into IMail Server Plus and IMail Server, obsoleting IMail Plus, and leaving IMail Server and IMail Premium. See new Table of IMail Product Features.

• IMail Server will now include Ipswitch Instant Messaging and WorkgroupShare.
• IMail Premium will include Ipswitch Instant Messaging, WorkgroupShare and Premium Antispam.

New IP Reputation by Commtouch (IMail Server Premium)

Ipswitch has integrated Commtouch's GlobalView™ Mail Reputation services into IMail Server Premium v11. By default upon installation the new IMailCommtouchIpRep service will be enabled (a wrapper for Commtouch's ctIPd™ daemon) and set to only logging. This default will need to be updated by your System Administrator to enable the full capability of Commtouch's IP Reputation daemon.

The Commtouch GlobalView Mail Reputation daemon (ctIPd™) is an embedded reputation engine with a small footprint. It is responsible for maintaining communication with the Commtouch Datacenter. ctIPd™ delivers reputation data to messaging, security and networking devices, providing an added layer of protection while saving valuable resources by enabling the messaging network to analyze and process requests before message reach the network. These querying devices post queries to ctIPd™ over HTTP, UDP, or RBL/RBL+ protocol requesting reputation data on source IP addresses attempting to establish SMTP sessions for sending messages to recipients.

See the Administration Help at Antispam > Premium Antispam, and Services > Antispam for more information.

IMail Console Administrator

Back by popular demand, the IMail Console Administration application has been rewritten with full functionality for handling all System Administration functions.

Note: WorkgroupShare (Collaboration) and Instant Messaging have been omitted, as separate Console applications already exist for both applications. Look for them at Start > Programs > Ipswitch IMail Server.

The IMail Console Administrator has the following new functionality:

• New Bulk-Edit User capability by domain for editing one or more users simultaneously.
• New User Interface to allow modification to current user Web Preference settings.
• New Domain Default User Settings (also available with the Web Administration).
• New Domain Default Web Preference Settings (also available with the Web Administration).
• New System Default Web Preference Settings (also available with the Web Administration).

New Web Administrator

The Web Administrator originally written using classic ASP has been rewritten to use ASP.Net 2.0 to provide better performance.

Note: Instant Messaging has been omitted from the Web Administration application, as a separate Console application is available. Look for it at Start > Programs > Ipswitch IMail Server > Instant Messaging Server

• New Navigation Bar for the Administrator. For all list display pages where there are too many rows to display on one page, there is now a Navigation Slider, Page Number and Total Count at the bottom of the page.

  

  • Navigates to the first page.
  • Navigates back one page.
  • Clicking on slider bar will also display the key name at the top of the page.
  • Navigates to the next page.
  • Navigates to the last page.
• New Domain drop down to easily switch domains. No longer will you have to go switch domains then return to the User Administration screen to modify user options. The following pages will have this domain changing capability:
  • User Administration
  • User Utilities
  • List Administration
  • Spam Filtering
  • Alias Administration
  • Attachment Blocking
  • Inbound/Outbound Rules
  • White List
  • Peer List

• New User Interface for System Trailer (also available in the Console Administrator) to maintain the system-wide trailer for both HTML and Plain Text.
• New Domain Default User Settings. Previously the System-wide Default User Settings page resided under the User Administration page, which confused users to believe it was a domain level setting. This situation was corrected by moving this page to the System Settings menu, and creating a true Domain Default User Settings page.

  Note: Domain Default User level settings override the System Default User level settings.

• New Domain Default Web Client Preference Settings. New capability to set Web Client Preferences for new users has been added.

  Note: Domain Default Web Client Preference settings override the System Default Web Client Preference settings.

• New System Default Web Client Preference Settings. New capability to set Web Client Preferences for new users has been added.
• New Domain Level Properties Settings
  • Enable Image Suppression for E-mail Messages. Set by default. This new setting will block all images from being viewed, until the link at the top of the e-mail message is clicked to allow the images to always display when selected.
  • Enable Javascript Removal for E-mail Messages. Set by default. This new setting will detect and strip any javascript found in a message.

Services

• SMTP has been rewritten using .NET for improved plug-in capability. The new SMTP service also has improved performance and stability for a better and more reliable mail delivery.
• IMail Web Calendar Service (old) - Will no longer be delivered with new IMail Server installations. The new Web Calendar does not require a service and directly accesses the database. Upgrading from an older version will not delete the old service, allowing continued access to both calendars.

Web Client

• Advanced Search enhancement for searching a specific date has been replaced with a fixed format date panel to accommodate internationalized date formats. This date, when selected, can be changed by numerous methods:
  • Selecting the month can be modified in two ways:
    • Typing the first letter of the month or
    • Use of the up and down arrows to scroll through the months.
  • Selecting the date with the use of the up and down arrows to change the date.
  • Selecting the year with the use of the up and down arrows to change the year.
• New Domain Level Properties Settings for the Web Client
  • Enable Image Suppression for E-mail Messages. Set by default. This new setting will block all images from being viewed, until the link at the top of the e-mail message is clicked to allow the images to always display when selected.
  • Enable Javascript Removal for E-mail Messages. Set by default. This new setting will detect and strip any javascript found in a message.

Defect Fixes and Improvements V11

Web Administration

• All Web Administration pages with lists now have sort capability for the column titles.
• Renaming a Username on the User Administration page can now be done without editing the user.
• Changing a User's Password on the User Administration page can now be done with editing the user.
• New User Interface under User Properties page has been created to utilize new option of the Deleting Messages By Date(immsgexp.exe) for specific user mailboxes.
• Fixed Set Reply To to not allow "@", and also will reset usernames to actual username to match domain name change.
• Default User Settings has been moved to System menu, as it has always been a system-wide setting. Many users were confused with this sitting at the domain level, and assumed it to be a domain level setting.
• Domain Administrators no longer have permissions to update program aliases, under Alias Administration.
• Rename UserID for external user DB's now correctly updates the UserDir column, and renames the user's e-mail directory.About Box has been removed with all information transferred to the System Settings page.
• System > View Queue has been renamed to System > Spool Manager
• System > DNS Black Lists has moved the Log file setting to its own page under Antispam > Logging for better clarity. Console Administrator has a tab under Logging > Service Logging Settings for Antispam Logging.
• Antispam menu (Domain Level Spam Filtering) has moved the check box for Enable Content Filtering for Authenticated Users to the Domains Property page, for better clarity.
• External Rule files for Inbound / Outbound Domain Rules has been fixed to function correctly with the new User Interface.
• Password Strength a domain properties setting will now be honored when the IMail Administrator is adding a user.
• Corrected all issues with large Whitelists not loading. The new paging slider bar has corrected this.
• Corrected all ASP errors occuring when rules.ima files reached 4KB. The new paging slider bar has corrected this issue, and will now allow very large rule files.
• Web Calendar domain property setting "Enable Web Calendar" will now control calendar accessibility for all users at the domain level. Disabling Web Calendar in Domain Properties will remove the Calendar link in the Web Client.

  Capability to control Web Calendar usage at the User level is also capable. Enabling Web Calendar at the Domain level, allows the Domain Administrator to disable the Web Calendar at the User Property level. This check box "Allow Web Calendaring" is located at the Domain > User Administration > User.

• Creating a new list in List Administration now saves all settings correctly.
• App Log setting for IMAP, POP3, SMTP, and Antispam Logging has been removed. Should these settings be in place during upgrade, IMAP, POP3, and SMTP will be updated to SYSMMDD.txt and Antispam Logging will change to SpamMMDD.log

Services

• Default Mail Domain or IP has been removed from the SMTP Setting page, as it is identical to Default Host on the Systems Settings page.
• The following SMTP Settings options were moved to Queue Manager for improved clarity:
  • Tries Before Return to Sender
  • Max Tries for NULL Senders
  • Domain Name Server
  • Gateway Options
• LDAP Settings missing icon corrected.
• Broken Link corrected on the LDAP Settings page "Return to all Domains"
• Corrected Home icon link that did not work when in on a service page.
• Corrected "Help System" link that did not work at the bottom of page for all services pages.
• IMAP - Corrected issue where deleting a child and parent mailbox, the parent folder is not deleted.

Utilities

• Delete Messages by Date utility - immsgexp.exe has been updated with a new option "-f" which gives capability to delete old messages using a fully qualified path to a specific mailbox. For more details, see the Web Administration Help and search for "immsgexp".
• IClientUpdater.exe is a new utility designed for users that have multiple IClient web sites for branding purposes. This utility will search through all web sites looking for the IClient.config file, and will allow the user to update web sites that were created for branding.

Web Client

• Firefox and Safari - Corrected issue when entering text and pressing enter on "Search" is like clicking "Empty Folder". Pressing enter with the search text box selected will now run the Search.
• Fixed issue where the Header is broken due to a space being added in the Header, when used with Barracuda.
• Corrected web client timing out and user being returned to login screen.

Known Issues

• SQL database for contacts will cause an error for all new users logging into the web client. Please reference the following KB article to download a fix.
  • KB fix for Windows 2000 Server
  • KB fix for Windows 2003 Server
• Microsoft® Windows 2008 Servers may cause problems for the IMail Console Administrator. Any Admin user other than the "administrator" built-in account will save changes into their virtual store. To avoid this issue "wadmin.exe" requires administrator permissions to be set as follows:
  1. Open explorer and go to your "..IMail/" folder
  2. Locate and select "wadmin.exe" and right click
  3. Select Properties, and click on Compatibility tab
  4. Check the "Run as Administrator"
• IIM 2.08 Standalone upgrade to IMail Premium. The Conversation Store is located in a different directory. Files require copying the old conversation store from the old directory to the new directory.
• WorkgroupShare database is cleared when IMail Server is removed and reinstalled with the option to not remove the database. The WorkgroupShare database is deleted, but renamed to WorgroupShare.old.mdb, and requires renaming back to the original database name.

  Note: This only affects Access databases, SQL databases are unaffected.

• Windows Mobile devices when creating a New mail folder or Renaming/Deleting a mail folder with your IMail Server the mobile device will receive an error, and will revert back to its original state.
• Windows Mobile devices are unable to accept or view meeting invitations. Meeting invitations will arrive as an attachment.dat file. Windows Mobile can send meeting invitations.
• Windows Mobile devices will not synchronize subject modifications to calendar appointments for the IMail Server.
• Windows Mobile devices when moving a message to another folder, the message will be copied and not moved.
• Windows Mobile devices are not hiding messages that are marked as deleted when using IMAP. Once a message is deleted and the message has been purged from the mailbox, it will be removed from the mobile device.

Product Description

IMail Server is an Internet standards based mail server system for Microsoft Windows 2000, Microsoft Windows 2003 and Microsoft Windows 2008. IMail Server includes powerful antispam management tools, a new Web-based administrator and client, and implements a series of programs that run as services including:

• Simple Mail Transfer Protocol (SMTP) service for sending and receiving mail over the Internet or in an internal TCP/IP network.
• Post Office Protocol, version 3 (POP3) service to allow POP3 clients (such as Microsoft Outlook Client and Qualcomm Eudora) to download mail from the IMail Server.
• Internet Message Access Protocol, version 4 (IMAP4) service to allow IMAP4 clients (such as FireFox and Microsoft Internet Explorer) to access mail on the IMail Server.
• Lightweight Directory Access Protocol (LDAP) Version 2.1.22 service for publishing user information in an LDAP directory.
• Language support for Web Messaging: English, French, Italian, German, Spanish, Chinese Simplified, Chinese Traditional and Japanese.

IMail Server also provides a List server for creating and managing mailing lists and a mail to pager/beeper feature that lets you set up aliases on the IMail Server that forward mail from a mail client to preconfigured pager or beeper address.

IMail Server Product Features

• Web Messaging (Web mail client) lets you send and receive mail using a web browser. You can log on to the Web Messaging from a browser on any computer with a supported browser and manage e-mail without installing e-mail client software. When a user creates a mailbox in the Web client, the mailbox is created on the mail server and mail folders and messages reside on the server.
• Web Messaging Lite (Low bandwidth mail client) allows users with low-bandwidth (dial-up) capability to access their mail quicker. To allow this capability, framesets, icons, and certain processes were removed to allow for faster load.
• IMail Web Administration (Server) provides local or remote access to IMail Server administration features via a Web browser and/or console server. You can administer all e-mail functions, including users, groups, services, shared calendars and contacts, and anti-spam and antivirus settings.

IMail Server Table of Products

Feature	IMail	IMail Premium	Standard Anti-Virus for IMail	Premium Anti-Virus for IMail
Solid, scalable, standards-based Email Server with Web Mail and List Server
Basic anti-spam with blacklists, Bayesian filters, phrase filters, and more.
Basic security with SMTP authentication, dictionary attack sensing, and anti-hammering.
Secure Instant Messaging is a network-based Client/Server system with Smart Tag support.
WorkgroupShare - Microsoft® Outlook contacts to transfer and sync with IMail Web Messaging and mobile devices.
Premium Antispam -by Commtouch Advanced Security Daemon (aka ctasd™) a plug-and-play email-borne spam and malware outbreak detection daemon, along with Commtouch's GlobalView™ Mail Reputation services.
State of the art Anti-virus technology developed by SOFTWIN BitDefender.
Carrier-grade Premium Anti-virus protection powered by Symantec® Scan Engine
Twelve months Support and updates

Installing/Upgrading/Repairs

Registry Checker - Regcheck.exe is run automatically during a repair or upgrade, and can also be run from the command line. Regcheck troubleshoots registry conflicts during upgrades and repairs.

Ipswitch IMail uses InstallShield® Wizard to install the IMail components on your computer. Use the on-screen instructions to select the installation features that set up the mail server to your preferences.

The installation program automatically configures Microsoft Internet Information Services (IIS) 5.0 or later and Microsoft® .NET Framework 2.0 or later. It also sets user permissions automatically; however, if you need to configure permissions manually, the following Default IMail Permissions and Configuration must be set on your mail server to make it fully functional or for administrators who do not want to use the default configuration, you can use the Non-default IMail Permissions and Configuration. If you need to configure IIS manually, see IIS Settings. For using IIS Virtual Directories, see Using IIS Virtual Directories.

Tip: Before installing on Microsoft Windows 2008 Server, be sure IIS 7 has "Metabase Compatability" enabled. See also Installing IMail Server on Microsoft® Windows 2008.

Starting Web Admin and Web Client

After installation, you have the option to launch the IMail Web Admin automatically. If you choose not to launch IMail Web Admin automatically, in your browser address box, type the IP address or domain name of the IMail Web Server followed by the path where you installed the Web Admin.

For example:

http://mail.domain.com/IAdmin, then press ENTER. The Ipswitch Web Admin login page appears.

-OR-

Click Start > Programs > Ipswitch IMail Server > IMail Server Administration. The Ipswitch Web Admin login page appears.

To launch the Web Client, in your browser address box, type the IP address or domain name of the IMail Web Server followed by the path where you installed Web Client.

For example: http://mail.domain.com/IClient, then press ENTER. The Ipswitch Web Client login page appears.

Web Messaging Notes for Upgraders

The Web Messaging templates have been redesigned and no longer support the Web template infrastructure implemented in previous versions of Web Messaging (included in IMail 8.2 and earlier). When you upgrade to IMail 2006 and later, the previous versions of the Web templates are not functional.

Note: Port 8383 is no longer the default port for Web Messaging, as IIS by default uses port 80.

Secure Sockets Layer (SSL version 3) Notes

The private key file is protected using a password specified in SSL Configuration Utility. This password is required for decoding the key file while loading the SSL server. This password is stored in the registry and automatically retrieved during the loading process of SSL Server. The registry path for IMail is usually SOFTWARE\Ipswitch\imail\ssl. The registry path must be correct; otherwise an error message is generated and the files will not be created.

Changing Web Client Default Directory (Redirect)

To set a redirect so Web Messaging users do not have to use \IClient in the URL for Web Messaging:

1. Click Start > Programs > Administrative Tools > Internet Information Services. The IIS console opens.
2. Right-click IClient (usually located under Web Site > Default Web Site).
3. Select Properties. The IClient Properties dialog box opens.
4. In the Execute Permissions list, click Scripts only.
5. Copy the directory path in the Local Path box.
6. Click OK.
7. Right-click Default Web Site.
8. Select Properties. The Default Web Site Properties dialog box opens.
9. Click the Home Directory tab.
10. Paste the directory path you copied from the IClient dialog box Local Path box into the Default Web Site Properties dialog box Local Path box

Downgrading

IMail Server Premium Downgrading

Warning: Downgrading from IMail Server Premium v11 to v10.01 or lower will cause the Premium Antispam Services to stop working.

Read the KB article for details on downgrading to IMail Server v10, or v10.01:

http://kb.imailserver.com/cgi-bin/imail.cfg/php/enduser/std_adp.php?p_faqid=236

Once a user has installed and been licensed with Commtouch Premium services, he/she can no longer be downgraded to a previous version unless the Mail-Filter license has been backed up and saved to a path outside of the Ipswitch folder.

IMail Server Standalone Downgrading

Important: Downgrading from IMail Server v11 to IMail Server v10.02 or earlier will remove Ipswitch Instant Messaging and WorkgroupShare.

Downgrade the IMail Server back to a previous version of version 11 or earlier installation without uninstalling as follows:

1. Open the Registry Editor and locate the following key:
   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{42A05E51-7514-4330-A784-B4C45412F04D}
2. Change the Version value to 2000000 (hex).
3. Launch the installation file and proceed as normal.
4. When asked if you would like to convert your LDAP database, select no.

Note: The IAdmin and IClient virtual directories and web files will still be on the computer.

Important: Mailbox sizes are corrupted after downgrading IMail 11 to an earlier version (IMail 8.x). If you have quotas set up, they will fail. To correct this, delete the .uid and .xml files.

Important: When downgrading IMail 11 Server to a previous IMail version, you need to delete the configuration.xml file from the top-level IMail folder

Uninstalling

1. Open the Add/Remove Programs applet in the Windows Control Panel.
2. Select the IMail Edition you want to uninstall.

Note:
• Removing IMail Server using the Add/Remove Programs applet does not delete the IMail directory or the subdirectories and files it contains. To remove these, you must delete them manually.
• Everything is deleted in the Windows registry under HKEY_LOCAL_MACHINE\Software\Ipswitch\IMail (but the Ipswitch key is not removed).
• Directories and files created by setup.exe are removed if they have not been modified. For example, if you have not added any users (and root never gets mail), the Users directory is removed. If these directories have been modified (i.e. the root or users accounts have received mail), you must remove them manually.

For More Information

For technical help and solutions, visit our Support Center at www.imailserver.com/Support/ featuring a knowledge base, user guides, discussion lists, patches, upgrades, and live technical support options.

Copyright

The software described in this document is furnished under a license and may be used or copied only in accordance with the terms of that license.

Copyright © 1995-2009 by Ipswitch, Inc. All rights reserved. IMail, the IMail logo, WhatsUp, the WhatsUp logo, WS_FTP, the WS_FTP logos, Ipswitch Collaboration Suite, Ipswitch Collaboration logo, Ipswitch Instant Messaging, and the Ipswitch Instant Messaging logo, Ipswitch, and the Ipswitch logo are trademarks of Ipswitch, Inc. Other products or company names are or may be trademarks or registered trademarks and are the property of their respective companies.

No part of this publication may be reproduced, photocopied, stored on a retrieval system, or transferred without the expressed prior written consent of Ipswitch, Inc.