Release Notes for IMail Server v12.3

In this File

IMail v12.3 Release Notes

Other Important Links

System Requirements

IMail Folder Permissions and IIS Configuration

External Database Changes when Upgrading from v12.1 or earlier

Registry Checker

Command Line Installations - (Silent Installs)

IMail Table of Product Features

IMail Getting Started Guide

For more information about Ipswitch components, click in the list below to read the release notes:

Instant Messaging Release Notes (Available separately v2.08)
IMail Anti-virus powered by Commtouch® Release Notes (Available separately). Can work simultaneously with either Symantec™ or BitDefender®.
IMail Anti-virus powered by Symantec™ Release Notes (Available separately)
IMail Anti-virus powered by BitDefender® Release Notes (Available separately)

What's New for IMail Server v12.3

- Domain Gateways

New settings allow an IMail Administrator to specify per domain gateways.

- Vacation Message

Vacation messages can now be configured with a message subject.

- Spool Monitor

New Spool Monitor settings will alert an IMail Administrator when the spool file messages are backing up and a possible problem needs to be addressed. To enable this feature go to the IMail Administrator (System > Spool Monitor) or Console Administrator under Spool Manager and click the Spool Monitor tab.

- IMail Collaboration plug-in now supports Microsoft Outlook 2013

The IMail Collaboration plug-in has been updated to support the Ribbon interface in Microsoft Outlook. Microsoft Outlook 2010 and 2013 will both show the Sync and Share buttons in the Outlook ribbon bar.

- OpenSSL has been updated to version 1.0.1e

OpenSSL 1.0.1e adds support for TLS versions 1.1 and 1.2. To disable a specific version of SSL/TLS for security or compliance reasons open Regedit.exe and create one or more of the registry values.

HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\IMail\ssl

Registry Key	Type	Value
DisableSslV3_0	REG_DWORD	1
DisableTlsV1_0	REG_DWORD	1
DisableTlsV1_1	REG_DWORD	1
DisableTlsV1_2	REG_DWORD	1

Note: If the registry value is missing it will default to enabled.

- Disable Plain Authentication in SMTP

To allow administrators to better support PCI Compliance Requirements we added the ability to disable plain text authentication in SMTP. To enable this open Regedit.exe create the registry value.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SMTPD32\Parameters

Registry Key	Type	Value
DisablePlainAuth	REG_DWORD	1

- New capability to save messages to local hard drive from Web Client.

To access this feature click on the Mail Actions menu above the message grid in the web client and select Download Selected Messages.

- New "iclient.config" settings

To disable the web client and only allow the "Lite Client". The configuration is disabled by default, with the following key name: key="EnableLiteOnlyMode".
To hide the "Remember My Email Address" and "Remember My Password" options. The option is disabled by default, with the following key name: key="HideRememberMeOptions".

Defect Fixes for v12.3

Web Client

Bad messages not containing a valid "from address" will no longer crash when "Reply" is attempted.
Sending message from the Drafts mail folder will no longer change the "Drafts" mailbox and associated files to "drafts".
Spanish OS now correctly displays the Date and Time for calendar and tasks.
Authentication pop-up now displays in Chrome and Firefox when composing mail and the session has expired.
Messages with attachments of type message/delivery-status or message/disposition-notification are now shown in the attachment list when the message is displayed, allowing them to be downloaded.
Now able to login with the Chrome browser on IOS devices.
Recurring multi-day appointments now appear correctly in the web calendar when created in Microsoft Outlook.

Web Administration

Domain or System trailers will now correctly be appended to messages when Queue manager is configured to remote mail through a gateway.
Inbound / Outbound rules will now maintain case sensitivity when a rule is added or updated.
Corrected Virtual domains to be listed in the LDAP dropdown menu.

Console Administration

Root user will no longer be counted as an active user.
When adding a user to a List or Alias from the User Properties screen the user's reply to address is now used.
Fixed an issue where some Japanese characters in the Full name were not saving correctly.

List Server

List aliases will now be automatically removed when a list is deleted.
"Posters.lst" file now saves correctly when <> is around the email address.
Subject modification with Japanese characters now correctly writes the subject header when line folding is required.

Services

SMTP Service. Capabililty to allow plain auth for:
- TLS on port 25
- SSL on port 465
SMTP Account Harvesting Prevention wasn't honoring the addresses entered in the SMTP Whitelist.
Program Aliases now process messages when the sender is <>.

Utilities

Disk Space Usage Reporter will no longer crash when a non mbx folder exists in the user's top directory.
Adduser.exe now ignores empty values in the CSV file for bulk modifying users.

Known Issues

For Microsoft Server 2012 administrators that are installing IMail Server. Ipswitch recommends that IMail Server be configured to use SQL Server for improved performance. Microsoft Server 2012 does not support SQL Server 2008 which is delivered by the IMail Server install. There are two possible options:
1. Manually download and install SQL Server 2012 from Microsoft before installation of the IMail Server. After SQL Server 2012 is successfully installed be sure to select "Use Existing Local SQL Server" when installing the IMail Server.
2. Remote SQL Server (any version) access is also possible as long as the SQL Server is a member of the same Active Directory Domain as the IMail Server installation. See Remote Setup.
Microsoft® Windows 2008 Servers may cause problems for the IMail Console Administrator. Any Admin user other than the "administrator" built-in account will save changes into their virtual store. To avoid this issue "wadmin.exe" requires administrator permissions to be set as follows:
1. Open explorer and go to your "..IMail/" folder
2. Locate and select "wadmin.exe" and right click
3. Select Properties, and click on Compatibility tab
4. Check the "Run as Administrator"
IIM 2.08 Standalone upgrade to IMail Premium. The Conversation Store is located in a different directory. Files require copying the old conversation store from the old directory to the new directory.
LDAP Service will not start on Domain Controllers due to Active Directory being bound to the standard LDAP port.
Droid Mobile Devices and Windows Mobile 6.5. When accessing Public Folders (Contacts and Calendars), and Shared User Folders (Contacts and Calendars), do not have the capability to display on current Droid mobile devices.
Tasks. Outlooks task recurrence option named Regenerate new task after each task is completed, is not handled correctly for all recurrence patterns when synchronized and saved to the IMail Collaboration database. The web client will not display the tasks correctly.
Calendar. Creating a yearly recurring appointment in Outlook using the "Recur every XX years" will be ignored by the web client and by default use every year. Should the appointment be saved with the Web Client then IMail Collaboration will synchronize and modify Outlook to also reflect every year.
External User Database customers using the Maximum Mailbox Size with users Maximum Mailbox Size set to 2GB. The database saves 2GB as -2147483648 (instead of 2147483648). When this negative value is converted to unsigned, the value becomes 9223372036854775807 which is 8589934591 GB. Customers will be required to manually update these users or use the bulk edit command available with the Console Administrator to correct these values.
Windows Mobile devices are unable to accept or view meeting invitations. Meeting invitations will arrive as an attachment.dat file. Windows Mobile can send meeting invitations.

Product Description

IMail Server is an Internet standards based mail server system for Microsoft Windows 2003, Microsoft Windows 2008, and Microsoft Windows 2012. IMail Server includes powerful anti-spam management tools, a new Web-based administrator and client, and implements a series of programs that run as services including:

Simple Mail Transfer Protocol (SMTP) service for sending and receiving mail over the Internet or in an internal TCP/IP network.
Post Office Protocol, version 3 (POP3) service to allow POP3 clients (such as Microsoft Outlook Client and Qualcomm Eudora) to download mail from the IMail Server.
Internet Message Access Protocol, version 4 (IMAP4) service to allow IMAP4 clients (such as Mozilla Thunderbird and Microsoft Outlook) to access mail on the IMail Server.
Lightweight Directory Access Protocol (LDAP) Version 2.1.22 service for publishing user information in an LDAP directory.
Language support for Web Messaging: English, French, Italian, German, Spanish, Chinese Simplified, Chinese Traditional and Japanese.
List server for creating and managing mailing lists.

IMail Server Product Features

Web Client lets you send and receive mail using a web browser. You can log on to the Web Messaging from a browser on any computer with a supported browser and manage e-mail without installing e-mail client software. When a user creates a mailbox in the Web client, the mailbox is created on the mail server and mail folders and messages reside on the server.
Lite Web Client (Low bandwidth mail client) allows mobile users capability to access their mail quicker. To allow this capability, framesets, icons, and certain processes were removed to allow faster processing.
IMail Web Administration (Server) provides local or remote access to IMail Server administration features via a Web browser and/or console server. You can administer all e-mail functions, including users, groups, services, shared calendars and contacts, and anti-spam and anti-virus settings.

IMail Server Table of Products

Feature	IMail	IMail Premium	IMail Secure	Microsoft Exchange ActiveSync®	IMail Anti-virus powered by BitDefender®	IMail Anti-virus powered by Symantec™	IMail Anti-virus powered by Commtouch®	Commtouch® Zero-Hour Virus Protection
Solid, scalable, standards-based Email Server with Web Mail and List Server
Basic anti-spam with blacklists, Bayesian filters, phrase filters, and more.
Basic security with SMTP authentication, dictionary attack sensing, and anti-hammering.
Secure Instant Messaging is a network-based Client/Server system with Smart Tag support.
DomainKeys / DKIM is a domain-level e-mail authentication standard that uses public/private key encryption and DNS to prove e-mail legitimacy.
Hacked Account Mail Regulater (HAMR) a security feature to control compromised email accounts.
IMail Collaboration - Microsoft® Outlook contacts to transfer and sync with IMail Web Client and mobile devices.
Premium Anti-spam -by Commtouch Advanced Security Daemon (aka ctasd™) a plug-and-play email-borne spam and malware outbreak detection daemon.
Premium Anti-spam by Commtouch's GlobalView™ Mail Reputation Service (IP Reputation) fights unwanted mail at the perimeter, reducing incoming messages at the entry-point, before these messages enter the network.
Microsoft Exchange ActiveSync® allows synchronizing their e-mail, contacts, calendars, notes & tasks with their mobile devices.
IMail Anti-virus powered by BitDefender®.
IMail Anti-virus powered by Symantec™
IMail Anti-virus powered by Commtouch®
Commtouch® Zero-hour Virus Protection

IMail Collaboration

IMail Collaboration is now integrated into all IMail Server products to allow all users the greatest benefit for data sharing. IMail Collaboration incorporates the capability to share Outlook data, such as calendars, tasks, contacts, distribution lists, notes, and e-mail for all IMail users. In addition to sharing users' personal folders with other users, IMail Collaboration lets you define public shared folders such as shared contact lists and holiday calendars with other users.

IMail Collaboration now has the capability to allow all users to synchronize their mobile devices with their Outlook folders to include e-mail, contacts, calendar, tasks and notes. Users can maintain their contacts and calendar appointments from either their computer or mobile device, and remain synchronized. See the IMail Administration Help > System Settings for more details on enabling this feature.

Installing/Upgrading/Repairs

IMail Server Installation

Registry Checker - Regcheck.exe is run automatically during a repair or upgrade, and can also be run from the command line. Regcheck troubleshoots registry conflicts during upgrades and repairs.

Ipswitch IMail uses InstallShield® Wizard to install the IMail components on your computer. Use the on-screen instructions to select the installation features that set up the mail server to your preferences.

The installation program automatically configures Microsoft Internet Information Services (IIS) 6.0 or later and Microsoft® .NET Framework 2.0 or later. It also sets user permissions automatically; however, if you need to configure permissions manually, the following Default IMail Permissions and Configuration must be set on your mail server to make it fully functional or for administrators who do not want to use the default configuration, you can use the Non-default IMail Permissions and Configuration. If you need to configure IIS manually, see IIS Settings. For using IIS Virtual Directories, see Using IIS Virtual Directories.

Starting Web Administration and Web Client

After installation, you have the option to launch the IMail Web Administration automatically. If you choose not to launch IMail Web Administration automatically, in your browser address box, type the IP address or domain name of the IMail Web Server followed by the path where you installed the Web Administration.

For example:

Type "http://mail.domain.com/IAdmin" in the browser and press ENTER. The Ipswitch Web Administration login page appears.
-OR-

Click Start > Programs > Ipswitch > IMail Server > IMail Web Administration. The Web Administration login page appears.

To launch the Web Client, in your browser address box, type the IP address or domain name of the IMail Web Server followed by the path where you installed Web Client.

For example:

Type "http://mail.domain.com/IClient" in the browser then press ENTER. The Ipswitch Web Client login page appears.

Web Messaging Notes for Upgrading

The Web Messaging templates have been redesigned and no longer support the Web template infrastructure implemented in previous versions of Web Messaging (included in IMail 8.2 and earlier). When you upgrade to IMail 2006 and later, the previous versions of the Web templates are not functional.

Note: Port 8383 is no longer the default port for Web Messaging, as IIS by default uses port 80.

Secure Sockets Layer (SSL version 3) Notes

The private key file is protected using a password specified in SSL Configuration Utility. This password is required for decoding the key file while loading the SSL server. This password is stored in the registry and automatically retrieved during the loading process of SSL Server. The registry path for IMail is usually SOFTWARE\Ipswitch\imail\ssl. The registry path must be correct; otherwise an error message is generated and the files will not be created.

IMail Collaboration Installation

The IMail Collaboration installation is a component of the IMail Server installation.
If you are upgrading from an IMail Server without IMail Collaboration or if you did not install IMail Collaboration, a backup of the WorkgroupShare.mdb file (located under "...\IMail\WorkgroupShare\Data".
To save existing contacts used for your Web Client or Microsoft Outlook, after installing IMail Collaboration, import the contact database located at "...\IMail\WorkgroupShare\Data\WorkgroupShare.old.mdb" to "...\IMail\WorkgroupShare\Data".

Changing Web Client Default Directory (Redirect)

To set a redirect so Web Messaging users do not have to use \IClient in the URL for Web Messaging:

Click Start > Programs > Administrative Tools > Internet Information Services. The IIS console opens.
Right-click IClient (usually located under Web Site > Default Web Site).
Select Properties. The IClient Properties dialog box opens.
In the Execute Permissions list, click Scripts only.
Copy the directory path in the Local Path box.
Click OK.
Right-click Default Web Site.
Select Properties. The Default Web Site Properties dialog box opens.
Click the Home Directory tab.
Paste the directory path you copied from the IClient dialog box Local Path box into the Default Web Site Properties dialog box Local Path box.

Downgrading

Downgrading from v11.03 and Later

Customers with SQL/Access for User Database

Note: If the Administrator has a database backup made prior to the upgrade, a simple restore by the Administrator is all that will be necessary for downgrading the SQL/Access user database.

Customers downgrading with no user database backup from before the IMail Server v11.03 upgrade, will need to follow the instructions at the following KB:

http://kb.imailserver.com/cgi-bin/imail.cfg/php/enduser/std_adp.php?p_faqid=1206

Customers with IMail User Database

http://kb.imailserver.com/cgi-bin/imail.cfg/php/enduser/std_adp.php?p_faqid=1213

Correcting "Reject Connection" Option for Commtouch Premium Anti-spam

Customers using IMail Premium Commtouch Anti-spam with the new "Reject Connection" settings, will need to save the settings before downgrading, or modify the registry keys manually. The registry keys are located at: "HKLM\SOFTWARE\Ipswitch\domains\Domain Name\"

Registry Key	Type	Value
SpamConfirmed\Action	REG_DWORD	Valid values are 0-4 0 = None 1 = Delete Message 2 = Forward to Address 3 = Insert X-Header 4 = Move to Mailbox
SpamBulk\Action	REG_DWORD	Valid values are 0-4
SpamSuspected\Action	REG_DWORD	Valid values are 0-4

Correcting "Reject Connecton" Option for SPF Filtering

"HKLM\SOFTWARE\Ipswitch\domains\Domain Name\"

Registry Key	Type	Value
SPFError\Action	REG_DWORD	Valid values are 0-4 0 = None 1 = Delete Message 2 = Forward to Address 3 = Insert X-Header 4 = Move to Mailbox
SPFFail\Action	REG_DWORD	Valid values are 0-4
SPFSoftFail\Action	REG_DWORD	Valid values are 0-4
SPFTempError\Action	REG_DWORD	Valid values are 0-4

Downgrading from v11.02

Customers using External user databases will have to manually reverse the Maximum Mailbox Size column type back to "integer".

Warning: Any updates made to Maximum Mailbox Size that exceed the 2GB mailbox size will need to be corrected to their original values to avoid truncation.

IMail Server Premium Downgrading

Warning: Downgrading from IMail Server Premium v11 and later to v10.01 or earlier will cause the Premium Anti-spam Services to stop working.

Read the KB article for details on downgrading to IMail Server v10, or v10.01:

http://kb.imailserver.com/cgi-bin/imail.cfg/php/enduser/std_adp.php?p_faqid=236

Once a user has installed and been licensed with Commtouch Premium services, he/she can no longer be downgraded to a previous version unless the Mail-Filter license has been backed up and saved to a path outside of the Ipswitch folder.

IMail Server Standalone Downgrading

Important: Downgrading from IMail Server v11 and later to IMail Server v10.02 or earlier will remove Ipswitch Instant Messaging and IMail Collaboration.

To downgrade the IMail Server back to a previous version without uninstalling:

Open the Registry Editor and locate the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{42A05E51-7514-4330-A784-B4C45412F04D}
Change the Version value to 2000000 (hex).
Launch the installation file and proceed as normal.
When asked if you would like to convert your LDAP database, select no.

Note: The IAdmin and IClient virtual directories and web files will still be on the computer.

Important: Mailbox sizes are corrupted after downgrading IMail 11 or later to an earlier version (IMail 8.x). If you have quotas set up, they will fail. To correct this, delete the .uid and .xml files.

Important: When downgrading IMail 11 Server or later to a previous IMail version, you need to delete the configuration.xml file from the top-level IMail folder

Uninstalling

Uninstalling IMail Server

Open the Add/Remove Programs applet in the Windows Control Panel.
Select the IMail Server Edition you want to un-install.

Note:
• Removing IMail Server using the Add/Remove Programs does not delete the IMail directory or the subdirectories and files. These must be deleted manually.
• Everything is deleted in the Windows registry under HKEY_LOCAL_MACHINE\Software\Ipswitch\IMail (only the Ipswitch key is not removed).
• Directories and files created by "setup.exe" are removed if they have not been modified. For example, if you have not added any users (and root never gets mail), the Users directory is removed. If these directories have been modified (i.e. the root or users accounts have received mail), you must remove them manually.

Removing IMail Collaboration

IMail Collaboration is a component of your IMail Server. To remove only IMail Collaboration select the Modify option in your IMail Server.

Open the Add/Remove Programs in the Windows Control Panel.
Select your IMail Server edition and click the Modify button.
This will initiate the IMail Server Install program, click Next until the Program Maintenance window and select Modify.
Click the icon by Collaboration and select "This feature will not be available", and click Next.
Click Install to initiate the removal of IMail Collaboration from your IMail Server.

For More Information

For technical help and solutions, visit our Support Center at www.imailserver.com/Support/ featuring a knowledge base, user guides, discussion lists, patches, upgrades, and live technical support options.

Copyright

The software described in this document is furnished under a license and may be used or copied only in accordance with the terms of that license.

Copyright © 1995-2012 by Ipswitch, Inc. All rights reserved. IMail, the IMail logo, WhatsUp, the WhatsUp logo, WS_FTP, the WS_FTP logos, Ipswitch Collaboration Suite, Ipswitch Collaboration logo, Ipswitch Instant Messaging, and the Ipswitch Instant Messaging logo, Ipswitch, and the Ipswitch logo are trademarks of Ipswitch, Inc. Other products or company names are or may be trademarks or registered trademarks and are the property of their respective companies.

No part of this publication may be reproduced, photocopied, stored on a retrieval system, or transferred without the expressed prior written consent of Ipswitch, Inc.