Edit a User

Note: If you edit a user's account while that user is signed in, the changes won't take effect until he signs out and signs in again.

1. Sign in to Ipswitch Analytics as an Administrator or System Administrator.
2. Open the Users module.

   

3. Click on the name of the user you want to edit. The user's details display.

   

   Note: Administrators cannot make changes to users with the System Administrator role.

4. Change any of the following items:
   • Username: Enter an alphanumeric username. Spaces are allowed. Duplicate names are not allowed, but you can reuse the name of a user who is deleted.
   • Role: Control what that user can access in Ipswitch Analytics:

   

   Caution: Assign users to the System Administrator role with caution. Only System Administrators can manage system-wide settings in the Settings module, and can access all areas of Ipswitch Analytics.

   Follow your organization's accepted security practices when assigning roles.

   • Password: Click Change to create a different password. You can also click Generate to have the system suggest a new password.
   • Firstname and Lastname: Change the user's first or last name.
   • Email address: Enter a new email address. The email address does not have to be unique; multiple users can share the same email address.
5. When you are satisfied with your changes, click Save.