Restore the Analytics Server

This procedure assumes that you have previously backed up the database and the configuration files.

1. Shut down all Ipswitch Analytics Agents by doing the following on each Agent machine:
   • Under Administrative Tools, select Services. Right-click Ipswitch Analytics Agent and select Stop.
2. Sign in on the Ipswitch Analytics Server machine with administrative privileges.
3. Reinstall the Ipswitch Analytics Server. See Install the Analytics Server.
4. Under Administrative Tools, select Services. Right-click the Ipswitch Analytics Server and select Stop.
5. Restore the Ipswitch Analytics Server database by following the PostgreSQL documentation.
6. Copy the following backed-up files from their backup location to the corresponding location under the Analytics Server install directory:
   • apache-tomcat-7\webapps\ura\WEB-INF\classes\spring\properties\config.properties
   • apache-tomcat-7\webapps\ura\WEB-INF\classes\spring\properties\database.properties
   • apache-tomcat-7\conf\server.xml
   • apache-tomcat-7\conf\.init
   • apache-tomcat-7\certs\* where * denotes all certs
7. Under Administrative Tools, select Services. Right-click Ipswitch Analytics Server and select Start.
8. Start the Ipswitch Analytics agents by doing the following on each Agent machine:
   • Under Administrative Tools, select Services. Right-click Ipswitch Analytics Agent and select Start.