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The first time a user signs on to MOVEit, MOVEit will notice that the Upload/Download Wizard is not installed, and will send the user to a page from which they can install the Wizard, or choose to disable it.
Internet Explorer users will be sent to the ActiveX Wizard Installation page, which gives options to install the ActiveX Wizard, disable it, or disable it and install the Java Wizard.
If you choose Install the Upload/Download Wizard (ActiveX), you will be sent to a page which will attempt to download the ActiveX control. This may take several seconds. You may need to alter your browser's security settings to permit signed ActiveX controls to be installed in order to successfully complete the process.
If you choose Disable the Wizard, you will not be prompted to install the ActiveX Wizard again unless you explicitly request it via the Account Options page. If you choose Disable the Wizard (for this session only), during the next browser session, you will be shown a link to install the Wizard.
If you are running Internet Explorer, you may have to perform an extra step before you can use all the features of the Wizard, such as the ability to download multiple files at once. This extra step is to add any MOVEit site you communicate with into your Internet Explorer list of "Trusted Sites".
To change your security settings in this way, double-click on the "Internet" label (with the globe) at the bottom of your IE browser window.
An "Internet Security Properties" dialog window will be displayed. Click the "Trusted Sites" icon (the green checkmark) and then click the "Sites" button. A list of existing trusted sites will appear and your MOVEit site should be listed in the "Add this website to the zone" text box. Click the "Add" button to finish trusting your MOVEit site, and use the "Close" and "OK" buttons to leave the window behind.
When complete, you should see a "Trusted sites" label (with a green checkmark) in place of the "Internet" label (with the globe) at the bottom of your IE browser window.
The first time a user signs on to MOVEit with a browser other than Internet Explorer (e.g., Firefox), MOVEit will display a slightly different page with a link to install the Java Upload/Download Wizard. The Java Upload/Download Wizard is a component very similar to the ActiveX Wizard, designed for environments that can't run ActiveX controls.
The choices are similar to those for the ActiveX Wizard. If Java is not installed, the user can simply choose Disable to avoid being prompted to install the Java Wizard in subsequent sessions.
Java can be downloaded from Sun's Java website.