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Known Issues in 2017 PLUS SP1

This section outlines known issues and typical workarounds for MOVEit Transfer 2017 PLUS Service Pack 1.

ID

Category

Known Issue in MOVEit Transfer 2017 PLUS

MBL-2659

Mobile Server

Certain mobile server names can trigger a faulty URL redirect (to https://mobile/?orgId=1234 --for example)

To work around this, avoid deploying MOVEit Mobile with hostnames that begin with the string prefix "mobile" For example:

  • mobile2017.example.com (causes redirect error)
  • mymobile2017.example.com (correctly redirects)

MBL-2652

Mobile Server

A freshly deployed MOVEit Transfer Mobile Server is configured to allow fallback to TLS 1.1 or 1.0 depending on the connection negotiated with the client. However, PCI and other data security standards require or recommend strict use of TLS 1.2.

To configure MOVEit Transfer server to use TLS 1.2 connections with clients:

  1. Open Tomcat configuration in your favorite editor. For example:
    notepad.exe C:\Program Files (x86)\MOVEit\TransferMobile\Tomcat\conf\server.xml
  2. Scroll down to the port 8443 connection section and make the following change:

    SSLProtocol="TLSv1.2"

  3. Restart the MOVEit Transfer Mobile Service.

MBL-2661

Mobile App

When sending a package, MOVEit Transfer Client App for Android might crash when loading certain contact lists at package composition time.

Workaround: enter contact manually or use contacts from MOVEit Transfer user account.