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Known Issues in 2018

This section outlines known issues and typical workarounds for MOVEit Transfer 2018.

ID

Category

Known Issue in MOVEit Transfer 2018

MIDMZ-9145

Mobile Server

Mobile URLs do not resolve correctly with MOVEit Mobile deployments using IIS virtual directory names.

This is caused because the virtual directory name is being included in the pathname appended to the MOVEit Mobile Server URL. For example:

Expected (correct) Mobile Server URL and path:

https://www.example.com:8443/mobile/switch

Actual (incorrect) Mobile Server URL and path:

https://www.example.com:8443/myvirtualfolder/mobile/switch

To workaround this and remove the virtual folder name from the orgs MOVEit Mobile path.

As system administrator (sysadmin user) you can adjust the default URL that MOVEit Mobile uses in the System Organization profiles.

MIDMZ-10481

WebUI

Group member list is not expandable for sharers or users.

When a sharer or user views the Shared with list in folders UI they can't expand groups to see who are its members.

GW-1202

MOVEit Client

When using the new MOVEit Client, uploading files over a few MB can fail if the ingress path includes MOVEit Gateway.

Workaround:

Use the MOVEit Transfer WebUI to upload the file or connect to the MOVEit Transfer Server directly.

MID-87

MOVEit Client

Drop down list contains folders or files recently deleted by another user.

This can happen in some concurrent user scenarios.

Workaround:

Click (refresh button).

MID-89

MOVEit Client

After removing MOVEit Client can leave its temporary application files. This can include the session token.

Workaround:

Clear the platform's app data. For example:

  • On Windows: %APPDATA%/MOVEit Client
  • On MacOS: ~/Library/Application Support/MOVEit Client
  • On Linux: ~./Moveit Client

MID-129

MOVEit Client (macOS)

Uncaught Javascript exception when running two or more MOVEit Clients on the same desktop machine.

Workaround:

Close the exception alert box. Run only one instance of MOVEit Client at a time on a given desktop machine.