Log On

Before using the MessageWay Web Client, obtain the following information from your administrator:

• The MessageWay Web Client web page address. This can be either the host name of the server (for example, https://mwwebclient.company.com) or the IP address of the server (for example, https://192.168.1.100).
• Your MessageWay user name and password.

IMPORTANT: If you use Java to upload and download messages through the MessageWay Web Client, you must use JRE version 1.7.17 or later. See Java vs Non-Java Mode for details about running the Web Client with and without Java.

IMPORTANT: If you cannot connect or log on, contact your MessageWay licensee.

• To log on:

1. Open a web browser and enter the Web Client web page address that your administrator gave to you.
2. If necessary, accept the security certificate.

   The logon screen displays.

   

3. If your machine does not have Java installed on it, then the Web Client will be run in Non-Java mode. Although it is possible to run the Web Client without Java, many features will be disabled. See Java vs Non-Java Mode for details.
4. Type your MessageWay username and password. This may be your own username and password or a shared username and password (beginning with SHR-).

   Note: A shared user name is one that begins with SHR- such as SHR-Kristina. This prefix is not case-sensitive. Many users may log on to MessageWay with the same shared user name and download messages from the default mailbox location. The messages are not marked complete and not moved to the Downloaded folder.

5. Click the Logon button.
6. If necessary, accept the security certificate again.

   The Web Client displays with the Available tab selected, which shows your default mailbox location.

   

   Important: Using your browser's Back button may cause unpredictable behavior.

   Next, see Tour the Interface.

See also:

Log Off