Adding an SMS action
The SMS Action sends a Short Message Service (SMS) notification to a pager or cell phone using an email gateway or dial-up modem. An SMS Action can also be used as an SMS notification in the WhatsUp Gold Alert Center.
To add a new SMS action:
- From the WhatsUp Gold web interface, go to then click in the Actions Management tree. The Actions page appears.
- Click . The Edit Action page appears.
- Select from the list. The boxes for the SMS action appear.
- Enter or select the appropriate information:
- . Enter a unique name for the action. This name displays in the Action Library.
- . (Optional) Enter additional information about the action. This description displays next to the action in the Action Library.
- . Select the country for the SMS provider.
- . Select the desired provider. If the provider list is incomplete and/or incorrect, you can click browse () to add, edit, or delete providers in this list.
- . Either Email or Dialup, depending on how the provider was created in the system.
- . If the connection setting is Email, enter the email address of the SMS device.
- . If the connection setting is Dialup, enter the phone number to call with the message. You can enter multiple phone numbers, separated by a comma. There is a 2,000 character limit in this field. Also, non-numeric characters such as "-" and "." are ignored.
- . Enter a text message plus any desired Percent variables for APM actions. Keep in mind that if you use percent variables, this will greatly increase the character count. This message supports percent variables. The default log message is:
%Application.ApplicationInstance.ApplicationName is %Application.ApplicationInstance.CurrentState.
Message sent on %System.Date at %System.Time
: If the message exceeds 140 characters, the message will be broken into up to 3 parts and will be sent as separate messages ("1 of 3", "1 of 2", etc.).
: Click to insert a link to the device status in the message.
- Click . The SMS action appears in the Actions list.