Task Tray Application fails on Windows Vista

After installing WhatsUp Gold on Microsoft Vista, the WhatsUp Gold Task Tray Application does not connect to the database if you log in to Windows using any account other than the account used to install the application. To correct this issue, execute this script from the command line in the C:\Program Files\Ipswitch\WhatsUp\DB Scripts\ folder:

sqlcmd -E -S (local)\WHATSUP -d WHATSUP -i grant_all_users_read_access.sql

Important: If you run the above script, all database users (admin and others) are granted read access to the WhatsUp Gold database.

See Also

Troubleshooting and Maintenance

Troubleshooting your network

Maintaining the Database

Group Policy Object 503 Service Unavailable Error

Recovering from a "Version Mismatch" error

Co-located SQL Server and WhatsUp Gold server clocks must be synchronized

Connecting to a remote desktop

WhatsUp Gold engine message

Troubleshooting SNMP and WMI connections

False negative returned from WMI monitors

Re-enabling the Telnet protocol handler

Passive Monitor payload limitation

Receiving entries in the SNMP Trap Log

Recommended SMS modems and troubleshooting tips

Troubleshooting IIS configuration

Uninstalling Ipswitch WhatsUp Gold

Troubleshooting the WhatsUp Health Threshold