Adding an SMS Direct action

SMS Direct messages are similar to SMS messages, except a phone line is not required. Instead, messages are sent directly to a cell phone, or other texting capable device, via a GSM modem. If the receiving phone is not active or is out of range when a SMS message is sent, messages are received when the phone is turned on. SMS messages are listed in the WhatsUp Gold Action log.

You need the following items to use the SMS Direct Action:

To add a new SMS Direct action:

  1. From the WhatsUp Gold web interface, go to APM > Actions, then click Actions in the Actions Management tree. The Actions page appears.
  2. Click Add Action. The Edit Action page appears.
  3. Select SMS Direct from the Action type list. The boxes for the SMS Direct action appear.
  4. Enter or select the appropriate information:
    • Name. Enter a unique name for the action. This name displays in the Action Library.
    • Description. (Optional) Enter additional information about the action. This description displays next to the action in the Action Library.
    • Phone number. Enter the cell phone number(s) of the intended SMS message recipients.

    Note: All non-numeric characters such as "-" and ".", are ignored.

    Note: There is a 2,000 character limit in this box.

    • COM Port. Select the COM port you want to use with this notification.

    Note: The list displays all ports associated with the GSM modem, including virtual and hard-wired, serial ports. You must select the port that is assigned to the modem in the Windows Device Manager.

    • Message. Enter a text message, plus any desired percent variable codes. Using percent variables greatly increases character count.

    Note: If the message exceeds 140 characters, the message may be broken into up to three parts and is sent as separate messages ("1 of 3", "1 of 2", etc.), each message containing up to 140 characters, for a total of up to 420 characters. Spaces are included in the character count.

  5. Click Save. The SMS Direct action appears in the Actions list.

See Also

Creating an action in APM

Adding an Active Script action

Adding an E-mail action

Adding a Log-to-Text File action

Adding a Windows Event Log action

Adding a PowerShell Script action

Adding a Program action

Adding a Service Restart action

Adding an SMS action

Adding an SSH action

Adding a Syslog action

Adding a VMware action