Admin FAQ

  1. What is the Monitors Library?

    The Monitors Library is where all WhatsUp Gold monitors (Passive, Active, and Performance) are stored and configured.

  2. What is the Actions Library?

    The Actions Library is where all WhatsUp Gold actions are stored and configured.

  3. What is the Action Policies Library?

    The Action Policies Library is where all WhatsUp Gold action policies are stored and configured.

  4. What is an action policy?

    Action policies allow you to group multiple actions for use on a device or monitor. For example, you can create an action policy to restart a particular service if a service stops on a device and to email you if the device shuts down.

  5. What is the Credentials Library?

    The Credentials Library is where all credentials are stored and configured. Credentials are required for WhatsUp Gold to discover devices, to monitor devices, and to perform actions on devices.

  6. What are recurring actions?

    Recurring actions allow you to fire actions based on a schedule, independent of device statuses. Recurring actions can perform tasks such as sending current system status messages through email or text message.

  7. What are scheduled reports?

    Scheduled reports allow you to have report information sent on a schedule via email, Microsoft Excel, or Adobe .pdf.

  8. What can I configure using the WhatsUp Gold server options?

    Using the server options, you can configure the number of passive monitor records WhatsUp Gold stores on the server and the max height and width of graphical maps. Additionally, you can enable and disable access to WhatsUp Gold from mobile devices.

  9. What does the SNMP MIB Manager do?

    The SNMP MIB Manager provides a list of all of the MIB files installed in the WhatsUp Gold MIB directory. Using this tool, you can import new MIB files to the MIB Manager.

  10. What is the LDAP Credentials dialog for?

    Use the LDAP Credentials dialog to configure LDAP or Active Directory (AD) credentials and to configure WhatsUp Gold to connect with an AD server to import group information from a Microsoft Domain Controller into WhatsUp Gold.

  11. What are the translation options?

    You can translate selected dialog groups or the entire WhatsUp Gold web interface using the Translation dialog. Any language on the list can be selected. The list is populated by language XLIFF files stored in the Language Library.

  12. What is the Users dialog used for?

    Use the Manage Users dialog to manage user accounts and user groups. From this dialog you can create and delete user accounts and user groups, and enable and disable group access rights.

  13. What is the Polling Configuration Library?

    The Polling Configuration Library displays all pollers configured for use with WhatsUp Gold. Use this library to configure new or existing pollers.

  14. What are WhatsUp Gold pollers?
  15. In WhatsUp Gold, pollers are used to gather information from your network devices. Beginning in WhatsUp Gold v16, network administrators can configure WhatsUp Gold to use multiple pollers to increase the number of devices WhatsUp Gold can poll and monitor, this is called clustered polling. Using clustered polling, WhatsUp Gold can efficiently scale polling operations to a larger number of network devices, ultimately providing the capacity to monitor and manage larger networks.
  16. What is the WhatsUp Gold Task Library?

    The Task Library allows you to schedule tasks through the WhatsUp Gold web interface. You can perform many tasks, such as clean the cache for performance monitors, update device groups, and perform database table maintenance. You can configure new and existing tasks using this dialog.

  17. What are the Email Settings used for?

    WhatsUp Gold uses these settings to send action alerts and scheduled report information. Typically, you should enter the network administrator's email information in the Configure Email Settings dialog.

  18. Where does the admin account set its password?

    The admin account password is changed on the Preferences dialog (Admin > Preferences).

  19. Where can WhatsUp Gold web interface refresh and display options be set?

    Use the Preferences dialog (Admin > Preferences) to configure refresh intervals for reports, dashboards, and the device list; to set the number of records displayed for reports; to enable and disable web alarms as well as set how often they should be checked; and to select where to display Instant Info popups.

  20. Where can dashboard views be configured?

    Use the Manage Dashboard Views dialog (Admin > Dashboard Views) to create, modify, and delete WhatsUp Gold dashboard views.

See Also

Frequently Asked Questions

Monitors and actions FAQ

Alert Center FAQ

Dashboard FAQ

Wireless FAQ

User accounts and permissions FAQ

Flow Monitor FAQ

WhatsConfigured FAQ

APM FAQ