Using Tools in WhatsUp Gold

A number of tools are available to assist in troubleshooting potential problems with a selected device. Select a device to display the corresponding device information card, click <icon>, then choose the desired tool.

DNS Lookup. This...
IP/MAC Address Finder. This...
Layer 2 Trace. This...
MAC Address. This...
Ping. This tool sends an ICMP echo request to the selected device to determine if connectivity exists. If the ping is returned, WhatsUp Gold reports the IP address, the number of data packets sent, received, and lost in transit, the round trip time in milliseconds, and if the ping request succeeded or failed.
SNMP MIB Walker. This...
SNMP MIB File Explorer. This...
Traceroute. This tool sends echo requests to the selected device, then traces the path taken to reach that device and can be used to determine where on the network a data transmission interruption occurs.
Web Performance Monitor. This...
Web Task Manager. This...
Lookup. This tool queries your Internet domain name system (DNS) server for information about a domain and its registered hosts and can be used to show what happens when an application on your network uses your DNS server to find the address of a remote host.