About the State Change Acknowledgment report
When a device state changes, regardless of any action that has been placed on the device, WhatsUp Gold uses the Acknowledgment feature to make you aware that the state change occurred. In the device list, the name of the device appears in bold, and in the map view, the device name appears on a black background.
Once the device is in Acknowledgment mode, it remains so until you actively acknowledge the state change.
Note: Acknowledging a device state change does not keep that device from firing actions. To stop a device from firing actions, you must put the device into maintenance mode.
This group report shows the following information:
- Device. The current state and label of the device that has changed state.
- Device Type. The type of device.
- Unacknowledged for. The amount of time the device has remained unacknowledged on this report.
- In Maintenance. Indicates whether or not the device is in maintenance mode. The state is either yes or no.
Navigation
- Change the device you are viewing by clicking the group or device name currently in context and then selecting a new device in the device picker.
- Change to another device monitor report by selecting a different report button.
Viewing Properties
To view the properties of the current group or device, click Properties in the toolbar.