Filtering the Items report

Filter the Items Report by threshold and/or state.

To filter by threshold:

Using the Filter by threshold list, select the desired threshold(s).

Note: This list is populated with thresholds currently configured in the Threshold Library.

• To view items for all thresholds, select No Filter.
• To view items for a specific threshold, select that threshold.
• To view items for specific threshold type, such as Flow, select that threshold type.

To filter by state:

Using the Filter by state list, select the desired item state(s).

• To view items in all states, select No Filter.

To view items that have been updated to a specific state, select that state. You can select Acknowledged, Resolved, or Acknowledged and Resolved.

To filter by date:

Use the date/time picker at the top of the report to select a date range and time frame.

In the Date range list, many reports also allow you to specify and customize the business hour report times for reports to display. This allows you to view the network activity only for specified business hours. The date and time format for the date on this report matches the format specified in Program Options > Regional set in the WhatsUp Gold console.

Note: The Business Hours setting is available for group reports only.

See Also Working with Alert Center reports Using Alert Center reports Using the Item History report Updating Alert Center items A note about notifications Understanding resolving items - examples Filtering the Log report Configuring Alert Center records to expire