Release Notes for Ipswitch WhatsConfigured v3.1

In this File

Release information

Release information

Product name

Ipswitch WhatsConfigured



Release date

v3.1 Service Pack 3 (v3.1.3) October 8, 2015
v3.1 Service Pack 1 (v3.1.1) June 27, 2013
v3.1, May 16, 2013

Introducing WhatsConfigured v3.1

WhatsConfigured enables effective management of one of the most critical assets on your network—device configurations. As a fully-functioning network configuration tool, WhatsConfigured automates the key configuration and change management tasks required to maintain and control configuration files for networking devices, reducing the risk of network outages caused by misconfigured devices. Network managers can leverage this automated configuration to reduce the amount of time spent ensuring their network devices are configured correctly, freeing valuable time.

WhatsConfigured is built around an automated task execution engine that allows network managers to dynamically gather configuration data about their network devices through configuration tasks. These configuration tasks can be scheduled to run on a regular basis or can be manually ran as needed to upload, download, and backup configuration files, manage device credentials, and much more. WhatsConfigured comes with several pre-defined configuration tasks with the option to create custom tasks.

With support for heterogeneous networks, WhatsConfigured provides secure SNMP, SSH, Telnet, SCP, SFTP, or TFTP access, to download and store device configuration files in a secure repository, keeping them readily available for file compares and restoration on a device.

WhatsConfigured not only reduces the time and effort required to maintain device configurations and changes while providing increased security, compliance, and visibility, it also reduces the risk of costly network downtime.

In this release

WhatsConfigured 3.1 includes the following new features and updates:



Device Categories View

Device List

Libraries and Settings


Configuration uploads and restorations

Custom Script Language


New in WhatsConfigured v3.1 SP1 (v3.1.1)

For more information about the WhatsConfigured v3.1 SP1 (v3.1.1) release, see the WhatsConfigured v3.1 SP1 Release Notes.

New in WhatsConfigured v3.1 SP3 (v3.1.3)

For more information about the WhatsConfigured v3.1 SP3 (v3.1.3) release, see the WhatsConfigured v3.1 SP3 Release Notes.

System requirements

WhatsConfigured runs on several 32-bit and 64-bit Windows operating systems. The following is a list of the Windows operating system and release requirements for WhatsConfigured:

WhatsConfigured can also run on 32-bit and 64-bit virtual machine environments.

Important: If WhatsConfigured is hosted on VMWare ESX, ESXi or Microsoft Hyper-V Server 2008, to avoid licensing issues, make sure that you assign a static MAC address to the virtual machine that on which WhatsConfigured is operating.

Hardware requirements







Processor speed

2 GHz or more

2 GHz


4 GB

2 GB

Hard drive space for application

60 MB

50 MB

Network interface card

1 Gbps

100 Mbps


Required if installing from CD-ROM. Not required for download installations.

Required if installing from CD-ROM. Not required for download installations.

Video display resolution

1280 x 1024 or higher

1024 x 768

VLAN Manager supported devices

WhatsConfigured VLAN Manager has been qualified on and supports devices from the following vendors:

WhatsConfigured VLAN Manager also supports other 802.1q compliant devices; to inquire about a specific device, contact your Ipswitch account manager.

Installing WhatsConfigured 3.1

To install WhatsConfigured:

Note: The install file may include the product serial number at the end of the file name. If it is included, the serial number will automatically activate the application at the end of the install process. If the serial number is not included, you can manually activate the application. For more information, see Activating WhatsConfigured.

  1. Launch the WhatsConfigured installation program by double-clicking the downloaded executable provided in either the email sent to you from Ipswitch or in your account on the WhatsUp Customer Portal.
  2. Read the welcome screen. Click Next. The License Agreement dialog appears. If you accept the terms of the license agreement, select I accept the terms of the license agreement.
    • To print a copy of the license agreement, click Print. The license agreement is sent to the default printer.
    • If you do not accept the terms of the license agreement, click Cancel to exit the installation program.

    Tip: To view the WhatsConfigured User Guide, click View User Guide. To view the WhatsConfigured Release Notes, View Release Notes.

  3. Select the installation directory for the WhatsConfigured application files.

    The default path is C:\Program Files\Ipswitch\WhatsConfigured. We recommend that you use the default path.

    Note: The Program Files directory name may vary if on a 64-bit system. For example, Program Files (x86).

    You can install WhatsConfigured to a different location. To select a different location, click Change.

    After you select the installation directory, click Next. The Ready to Install dialog appears.

  4. Click Install. The setup program installs and configures WhatsConfigured.
  5. When installation completes, the InstallShield Wizard Complete dialog appears.
  6. Click Finish. The setup program closes.

Backing up the WhatsConfigured configuration

To backup your current WhatsConfigured configuration:

  1. Log in to the machine where WhatsConfigured is installed and navigate to the C:\Program Files\Ipswitch\ directory.
  2. Copy the C:\Program Files\Ipswitch\WhatsConfigured\Config directory to a temporary location on the machine on which WhatsConfigured is to be installed.
  3. If you want to maintain your discovery information, save a copy of your discovery files to the machine on which WhatsConfigured is to be installed.
  4. If you have associated any images with custom device categories, copy these images to a temporary location on the machine on which WhatsConfigured is to be installed.

Restoring the WhatsConfigured configuration

To restore the WhatsConfigured configuration:

  1. Restore your configuration.
    1. Log in directly to Microsoft Windows using the Administrator account on the server you want to upgrade to WhatsConfigured.

    Note: If you do not have an account called Administrator, use an account that has full administrative privileges to the computer.

    1. Navigate to the location where you stored the backup of the \Config directory.
    2. Copy the backup copy of the \Config directory to the C:\Program Files\Ipswitch\WhatsConfigured\ directory.

    Note: This will overwrite the current \Config directory with the backup copy of the \Config directory. When prompted by the operating system, accept this overwrite.

  2. Restore any custom device category images.
    1. Navigate to the Device Category Configuration dialog (Settings > Device Categories). The Device Category Configuration list appears.
    2. Select the Device Category to which you want to restore the image, and click Edit. The Device Category edit dialog appears.
    3. Click the Browse button and browse to the location of the image, then click Open. The image appears in the Device Category Configuration dialog.
    4. Click OK. The Device Category Configuration dialog closes.
    5. Click OK. The Device Category list closes.
  3. If you want to connect to a remote WhatsUp Gold server, update the WhatsUp Gold Server Endpoint Library to ensure connectivity between WhatsConfigured and WhatsUp Gold.

    Note: When you restore your WhatsConfigured configuration, you may need to modify your network to allow for connection between WhatsConfigured and the WhatsUp Gold Server Endpoint.

    1. Navigate to the WhatsUp Gold Remote Servers list (Settings > WUG Server Endpoint Library).
    2. Click Add to create a new WhatsUp Gold Server Endpoint, or Select a WhatsUp Gold Server from the list and click Edit to edit an existing <WUG> Server connection. The New / Edit WhatsUp Gold Remote Server dialog opens.
    3. Make the necessary changes to the Remote Server.
      • Name. Enter the name you want to associate with the remote WhatsUp Gold server.
      • Description. Enter a description of the remote WhatsUp Gold server.
      • Host Name / IP Address. Enter the hostname or IP address of the remote WhatsUp Gold server.
      • Port. Enter the port which the remote WhatsUp Gold server will listen for connections from WhatsConfigured.
    4. Click OK. The New/Edit WhatsUp Gold Remote Server dialog closes. The new or edited WhatsUp Gold server appears in the WhatsUp Gold Remote Servers List.
    5. Click Close. The WhatsUp Gold Remote Servers list closes.

Activating WhatsConfigured

If WhatsConfigured is installed using the installation application downloaded from the web link provided in the purchase confirmation email, the program is fully functional immediately after installation.

If the WhatsConfigured license is not automatically activated during installation, you can manually activate WhatsConfigured using the activation program in the Ipswitch group on the Windows Start menu.

To activate WhatsConfigured manually:

Note: Before you start the manual activation process, make sure that you have your product serial number available to use in the activation program.

  1. Click Start > Programs > Ipswitch WhatsConfigured > Manage WhatsConfigured License. The activation program appears.
    - or -
    If you run the WhatsConfigured console at the end of the installation, it displays an Invalid License dialog. Click Purchase/Unlock to start the license activation process.
  2. Follow the on-screen instructions to complete the product activation.

Note: When the activation is complete, a confirmation page indicates the license has been activated. If the activation does not complete successfully, you may be behind a proxy or firewall that is blocking the activation request. In this case, click Offline, then follow the screen instructions.

For more help and information about licensing, go to the WhatsUp Customer Portal.

Uninstalling WhatsConfigured

You can un-install WhatsConfigured by un-installing from the Windows system Control Panel, or by using the WhatsUp Setup setup program.

To uninstall WhatsConfigured:

  1. Start the un-install program:

    Navigate to the Windows system Control Panel, select WhatsConfigured from the program list and click Uninstall. The Setup dialog prompts you with the following question, "Do you want to completely remove the selected application and all of its features?"

    - or -

    1. Run the WhatsUp Setup. For more information, see Running WhatsUp Setup. On the Install Options dialog, select the WhatsConfigured product option, then click Next.

    Note: The WhatsUp Setup program detects any currently installed Ipswitch WhatsUp branded software and determines which installation options are available (New Installation, Upgrade, Repair or Un-install). This information is displayed to the right of the product name and version.

    1. On the License Information dialog, select Use existing installed license, then click Next.
    2. On the Installation Summary dialog, ensure that the currently installed version of WhatsConfigured is displayed as the product selected for repair or uninstall, then click Next. The Welcome dialog of the WhatsConfigured Installation program appears.
    3. Select Remove to uninstall WhatsConfigured.

    Tip: Select Repair to reinstall all program features installed by the previous setup.

  2. Click Yes. The un-install program runs. The Uninstall Complete dialog appears.
  3. Click Finish. The setup program closes.

Known issues

At this time, there are no known issues in WhatsConfigured version 3.1.

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