Using Device Properties - Polling

About polling

Polling is the term used for monitoring discovered devices in WhatsUp Gold. Polling can occur in several ways, depending on the monitors configured for network devices. The default polling method uses Internet Control Message Protocol (ICMP). The default polling interval for WhatsUp Gold is 60 seconds.

A small amount of data is sent from the WhatsUp Gold computer across the network to the device it is watching. If the device is up, it echoes the data back to the WhatsUp Gold computer. A device is considered down by WhatsUp Gold when it does not send the data back.

The Polling dialog

The Polling dialog lets you configure polling options and/or schedule maintenance times for the selected device.

• Poll interval. This number determines how often WhatsUp Gold polls the selected device. Enter the number of seconds you want to pass between polls.

  Note: Polling dependencies & blackouts only apply to the collection of device active monitors.

• Up dependency. Click to configure additional options, based on when another device is operational, that determine when the selected device is polled.
• Down dependency. Click to configure additional options, based on when the selected device is not operational, that determine when other devices are polled.

Maintenance

Use this section of the dialog to manually set the device Maintenance state, or schedule the maintenance state for a certain time period. Any device placed in Maintenance mode will not be polled, actions will not be triggered, and logging activity is disabled, but it remains in the device list with an identifying icon. By default, the maintenance state is represented by an orange background color.

• Force this device into maintenance mode now. Select this option to put the selected device in maintenance mode. Clear the option to resume polling the device.
• Recurring maintenance times. This box displays all scheduled maintenance periods for the device.
  • Click Add to schedule a new maintenance time for the device.
  • Select an entry, then click Edit to change a scheduled time.
    - or -
    Double-click a Schedule to edit its configuration.
• Select an entry, then click Remove to delete a scheduled time.

For more information, see Polling overview and Dependencies overview.

See Also Using Device Properties Working with Device Properties Using Device Properties - Summary Using Device Properties - General Device Properties - Performance Monitors Using Device Properties - Active Monitors Using Device Properties - Passive Monitors Using Device Properties - Actions Using Device Properties - Credentials Using Device Properties - Virtualization Using Device Properties - Notes Using Device Properties - Custom Links Using Device Properties - Attributes Using the DeviceIdentifier attribute Using Device Property - Menus Using WhatsConfigured Device Properties - Tasks Using Device Properties - Wireless