Configuring an SMS Action on the web

To configure an SMS Action on the web interface:

1. Go to Admin > Action Library. The Action Library appears.
2. In the Action Library, do one of the following:
   • Click New, then select SMS Action.

     - or -

   • Select an existing SMS Action, then click Edit.

     The action properties page appears.

3. Enter or select the appropriate information in the following fields.
   • Name. Enter a unique display name to identify the SMS notification.
   • Description. Enter a short description of the action. This is displayed in the Action Library along with the entry in Name.
   • Country. Using the list box, select the country for the SMS provider.
   • Provider. Using the list box, select the desired provider.

   Note: If the provider list is incomplete and/or incorrect, you can click the Providers button to add, edit, or delete providers in this list.

   • Mode. Either Email or Dialup, depending on how the Provider was created in the system.
   • Email to. If the connection setting is Email, enter the email address of the SMS device.
   • Phone Number. If the connection setting is Dialup, enter the phone number to call with the message. You can enter multiple phone numbers, separated by a comma. There is a 2,000 character limit in this field, so you can enter many numbers.

   Note: Non-numeric characters such as "-" and "." will be ignored.

4. The New/Edit SMS Action dialog contains two tabs. Select a tab to configure message settings.

   The Message tab contains options pertaining to the message sent as the result of an active or passive monitor.

   Enter a text message plus any desired percent variable codes. Keep in mind that if you use percent variables, this will greatly increase the character count.

   Note: If the message exceeds 140 characters, the message will be broken into up to 3 parts and will be sent as separate messages ("1 of 3", "1 of 2", etc.).

   Tip: Click Mobile Device Status to insert a link to the device status in the message

   The Alert Center Message tab contains options pertaining to the message that is to be sent from an WhatsUp Gold Alert Center notification.

   Enter a text message plus any desired percent variable codes. Keep in mind that if you use percent variables, this will greatly increase the character count.

   Tip: To enter Alert Center percent variables, right click inside the message box.

   Note: If the message exceeds 140 characters, the message will be broken into up to 3 parts and will be sent as separate messages ("1 of 3", "1 of 2", etc.).

5. Click OK to save changes.

See Also Adding and editing a SMS Action