Adding and editing a SMS Action

The SMS Action sends a Short Message Service (SMS) notification to a pager or cell phone using an email gateway or dial-up modem. An SMS Action can also be used as an SMS notification in the WhatsUp Gold Alert Center.

To add or edit an SMS action:

1. Click the Admin tab, then click Action Library.
2. Click New and select SMS Action from the list to create a new program action. Click OK.
   - or -
   Select the action you want to change from the list of current actions, and then click Edit.
3. Type or select the appropriate information in the following fields.
   • Name. Type a name for the action. This name displays in the Action Library.
   • Description. Type a short description. This description displays next to the action in the Action Library.
   • Country. Using the list box, select the country for the SMS provider.
   • Provider. Using the list box, select the desired provider.

   Note: If the provider list is incomplete and/or incorrect, you can click the Providers browse button to add, edit, or delete providers in this list.

   • Mode. Either Email or Dialup, depending on how the Provider was created in the system.
   • Email to. If the connection setting is Email, type the email address of the SMS device.
   • Phone Number. If the connection setting is Dialup, type the phone number to call with the message. You can enter multiple phone numbers, separated by a comma. There is a 2,000 character limit in this field, so you can enter many numbers.

   Note: Non-numeric characters such as "-" and "." are ignored.

4. The New/Edit SMS Action dialog contains two tabs. Select a tab to configure message settings.
   • The Message tab contains options pertaining to the message sent as the result of an active or passive monitor.
     • Message. Type a text message plus any desired percent variable codes. If you use percent variables, character count is greatly increased.

   Note: If the message exceeds 140 characters, the message is broken into up to 3 parts and is sent as separate messages. ("1 of 3", "1 of 2", etc.)

   Tip: Click Mobile Device Status to insert a link to the device status in the message.

   • The Alert Center Message tab contains options pertaining to the message that is to be sent from an WhatsUp Gold Alert Center notification.
     • Alert Center Message. Type a text message plus any desired percent variable codes. If you use percent variables, character count is greatly increased.

   Note: If the message exceeds 140 characters, the message is broken into up to 3 parts and is sent as separate messages. ("1 of 3", "1 of 2", etc.)

   Tip: To enter Alert Center Percent variables, right-click inside the message box.

5. Click OK to save changes.

See Also Configuring an action Adding and editing an Active Script Action Adding and editing a Beeper Action Adding and editing a Log to Text File Action Adding and editing a Pager Action Adding and editing a Program Action Adding and editing a SMS Direct Action Adding and editing a SSH Action Adding and editing a Syslog Action Adding and editing a Text-To-Speech Action Adding and Editing a VMware Action Using the Email Action Adding and editing a SNMP Set Action Adding and editing a Sound Action Adding and editing a Service Restart Action Adding and Editing a Web Alarm Action Adding and Editing a Windows Event Log Action Using the WinPopup Action