Adding and editing a new Windows credential

The credentials system stores Windows account information for monitors and devices in your WhatsUp Gold database. For more information, see Using credentials.

To add or edit a newWindows credential:

1. Access the Credentials Library.
2. Click New to create a new credential or from the list of current credentials, select the credential you want to change, and then click Edit.
3. Type or select the appropriate information in the following fields.
   • Name. Type a name for the credential. This name displays in the Credentials Library.
   • Description. Type a short description. This description displays next to the credential in the Credentials Library.
   • Domain\UserID. Type the domain and user login to use with this credential. To monitor a service on your devices, configure the Windows credential with the correct domain, user name and password and a user account that belongs to the administrators group on the remote machine. If a domain account is used, the expected user name format is domain\user. If the device is on a workgroup, there are two possible user names: workgroup name\user or machine name\user. In any case, the Domain\UserID must contain the backslash (\) character.
   • Password. Type the password for the login used above. To monitor NT services on a XP machine with an account that has empty password, the XP Local Security Settings might have to be modified. From Administrative tools > Local Security Settings, click on Security Settings > Local Policies > Security Options. Then right click on the setting: Account: Limit local account use of blank passwords to console logon only and click Properties, and select Disable.
   • Confirm password. Re-enter the authentication password for confirmation.
4. Click OK to save changes.

See Also Selecting a credential type Adding and editing a new SNMP v1 credential Adding and editing a new SNMP v2 credential Adding and editing a new SNMP v3 credential Adding and editing a new ADO credential Adding and editing a new Telnet credential Adding and Editing a New SSH Credential Adding and editing a new VMware credential