Note: The installation instructions in this document apply only to WhatsUp Gold Standard Edition and WhatsUp Gold Premium Edition. For installation instructions for WhatsUp Gold Distributed Edition or WhatsUp Gold MSP Edition, see WhatsUp Gold Distributed Edition Deployment Guide or WhatsUp Gold MSP Edition Deployment Guide.
Note: If you are installing WhatsUp Gold on a Windows 2003 Server, you must first install IIS 6.0 on the server prior to running the installation utility. For information on how to install and configure IIS, see Installing IIS on Windows Server 2003.
Note: To launch the WhatsUp Gold installation program, you must run the WhatsUp Setup. For more information see Running WhatsUp Setup.
To install WhatsUp Gold using the installation program:
Tip: Click a link to view a Help resource.
Click Next. The License Agreement dialog appears.
Click Next to continue. The Enter Microsoft SQL Server 2005 Express Edition Paths dialog appears.
Important: Make sure that you have a large capacity drive selected for data storage. The data files for WhatsUp Gold can reach a maximum size of 22 GB.
Important: During the initial installation, databases are created for WhatsUp Gold Flow Monitor. These initial databases are limited in size, but are increased the first time the Flow Monitor collector initializes. If at least 16 GB of disk space are available when the collector initializes, the maximum size of the Flow Monitor databases is increased to 4 GB each (16 GB total including transaction logs). If less than 16 GB is available, the maximum size of the Flow Monitor databases is limited proportionately to the amount of free disk space. If your license includes WhatsUp Gold Flow Monitor, we strongly recommend that you verify that you have at least 16 GB of free disk space before installing.
Click Next. The Specify the SQL "sa" Account Password dialog appears.
Important: If you want to change the SQL Server user account, the account you want to use must have the same permissions as the 'sa' account. The password you create must meet any password complexity rules enforced by the local server or domain.
Click Next. The WhatsUp Gold installation directory dialog appears.
The default path is C:\Program Files\Ipswitch\WhatsUp. We recommend that you use the default path. After you select the installation directory, click Next. The Choose Port dialog appears.
Tip: The Program Files directory path may vary if on a 64 bit system (for example, Program Files (x86)). You can install WhatsUp Gold to a different location. To select a different location, click Change.
Note: If the installation program detects data from a previous installation of WhatsUp Gold, the Backup Web and Report Files dialog appears. We recommend that you select Back up the existing Web and report files, then click Next.
Note: It is recommended that port 80 be used for the WhatsUp Gold web site. If another port number is used, the URL for the WhatsUp Gold web site will require that port number to be appended to the hostname or IP address when forming the URL. For example if you chose 8888 as the port number instead of 80 your URL for a WhatsUp Gold install on the local host would be: localhost/nmconsole:8888
Note:If port 80 is used by a current IIS web site, you must either allow WhatsUp Gold to disable that web site and take over port 80, or choose another port.
Click Next. The Ready to Install the Program dialog appears.
When the installation program completes, the InstallShield Wizard Complete dialog appears.
Click Finish. The setup program closes. The WhatsUp Setup will appear, and the WhatsUp Gold Web interface will appear.