Running WhatsUp Setup

The WhatsUp Setup program allows you to license and install all of your WhatsUp software using a single interface. After you have selected the products you want to install, the WhatsUp Setup program calls each of the individual product installation programs. Once all of the installation programs have successfully completed their installations, the WhatsUp Setup program closes.

To run the WhatsUp Setup program:

1. Log in directly to Microsoft Windows using the Administrator account (if you do not have an account called Administrator, use an account that has full administrative privileges to the computer).

   Caution: We do not recommend using Terminal Services or Remote Desktop to install any WhatsUp product.

2. Start the WhatsUp Setup:
   • If you downloaded an electronic version of the WhatsUp Setup, double-click on the downloaded file.
   • If you purchased a WhatsUp Setup CD-ROM, insert the CD-ROM into the appropriate drive. If it does not run automatically, click Start, select Run, then enter the CD path followed by AutoRun.exe (for example, D:\AutoRun.exe).

   The Install Options dialog appears.

3. Select the products you want to install.

   Note: The WhatsUp Setup program detects any currently installed Ipswitch WhatsUp branded software and determines which installation options are available (New Installation, Upgrade, Repair or Un-install). This information is displayed to the right of the product name and version.

4. Click Next. The License Information dialog appears.
5. Enter your WhatsUp Gold Serial Number or select an alternative activation method.

   Note: You must enter your Serial Number including the Username And Password (UAP) appended to the end of your Serial Number, which combined are a total of 23 characters.

   Note: If you are installing using the installation application downloaded from the web link provided in the purchase confirmation email, the WhatsUp Gold Serial Number box will be pre-populated with your Serial Number and UAP.

   The following is an example of a serial number, UAP and the complete serial number to be entered in Serial Number.

   Serial Number (15 characters)	UAP (8 characters)	Complete Serial Number (23 characters)
   01MTBDK5TN99NQ1	XKQKC966	01MTBDK5TN99NQ1XKQKC966

   Click Next. The Installation Summary screen appears.

6. Read the product installation list to ensure that the products and versions you want to install are going to be installed by the WhatsUp Setup.
7. Click Next. The WhatsUp Setup invokes the installation program for each of the products you selected for installation.

   Note: Each product's install program will be invoked and will run separately. For more information, see the install instructions for the products you selected for installation.

   When all of the selected products have been installed, the Installation Complete dialog appears.

8. Click Finish. The WhatsUp Setup closes.

See Also Installing WhatsUp Gold using WhatsUp Setup Installing WhatsUp Gold Installing WhatsUp Gold using advanced options