Creating and modifying user accounts

User accounts that are granted the Manage User right can create and edit user accounts.

To create a new or edit a WhatsUp Gold user account:

1. From the WhatsUp Gold web interface, select GO. The GO menu appears.
2. If the WhatsUp section of the GO menu is not visible, click WhatsUp. The WhatsUp section of the GO menu appears.
3. Select Configure > Manage Users. The Manage Users dialog appears.
4. Click New. The Add User dialog appears.

   - or -

   Select a user account and then click Edit. The Edit User dialog appears.

   

5. Enter the appropriate information.
   • User name. Enter the name of the user.
   • Authentication type. Select the method of authenticating the user.
     • Internal. Use the internal user database built in to WhatsUp Gold.
     • LDAP. Use an external LDAP database.
   • Language. Select the language to display for the user.
   • Internal password. Enter a password for the user. This option is disabled if Authentication Type is set to LDAP.
   • Confirm password. Confirm the user's password. This option is disabled if Authentication Type is set to LDAP.
   • Home device group. Select the device group that the user will see when they log into the WhatsUp Gold web interface. If they have the correct group access rights, they will be able to navigate out of this group.
   • User rights. Select the rights that correspond to the actions you want to allow the user to complete.
   • Check all rights. Select this option grant the user rights to perform all of the actions listed.
6. Click OK to save changes.
7. If you have enabled Group Access Rights, you will be prompted if you would like to specify Group Access Rights for the new user account.

   

   Select Yes to open the Device Group Properties dialog for the user's home group.

   - or -

   Select No to close the dialog and return to the Manage Users dialog.

For more information, see About User Rights in the Help.

See Also About user accounts