Using the NT Service Monitor

The NT Service Monitor checks the status of a service on a Windows machine and attempts a restarts (if the appropriate Administrator permissions exist).

Note: A running Windows Management Instrumentation (WMI) service on the targeted machine is required for the NT Service Monitor to work properly. Windows 2000 Service Pack 2 or higher, XP, and 2003 are installed with the WMI service. Though WMI is not installed with Windows NT, it can be downloaded from Microsoft and installed on Windows NT.

To configure an NT Service Monitor:

1. Go to the Active Monitor Library:
   • From the web interface, click GO. The GO menu appears.
   • If the WhatsUp section is not visible, click WhatsUp. The WhatsUp section of the GO menu appears.
   • Select Configure > Active Monitor Library. The Active Monitor Library appears.

     - or -

     From the main menu of the console, select Configure > Active Monitor Library. The Active Monitor Library appears.

2. In the Active Monitor Library, do one of the following:
   • Click New. The Select Active Monitor Type dialog appears.
   • Select NT Service Monitor from the list, then click OK. The Add NT Service Monitor dialog appears.

     - or -
     Select an existing NT Service Monitor, then click Edit. The monitor properties dialog appears.

3. Enter or select the appropriate information in the following fields.
   • Name. The name of the monitor as it appears in the Active Monitor Library.
   • Description. The description of the monitor as it appears in the Active Monitor Library.
   • Service name. Click the Browse button next to the Service Name text box to bring up the Browse for Service dialog which allows you to locate any server/workstation running the service.
   • Restart on failure. Select this option to have the monitor attempt to restart the service when it enters a down state.
   • Use in discovery. Select this option to have the monitor appear in the Active Monitors list during discovery. From there, you can select the monitor to have WhatsUp Gold discover that monitor type on your devices.

   Note: WhatsUp Gold uses Windows Management Instrumentation (WMI) to verify the status of the NT Service Active Monitors you have configured. WhatsUp Gold currently only supports monitoring on Windows 2000 Service Pack 2 or higher, Windows XP Professional, and Windows 2003 or higher.

4. Click OK to save changes.

See Also Configuring active monitors Using the Domain Name Service (DNS) Monitor Using the Ping Monitor Using the SNMP Monitor Using the SSH Monitor Using the TCP/IP Monitor Using the Telnet Monitor Using the Temperature Monitor Using the WAP Radio Monitor Using premium active monitors