Configuring an Alert Center SMS notification

Alert Center SMS notifications and WhatsUp Gold SMS actions use the same configuration dialog.

For more information about SMS Actions, see Using the SMS Action.

To configure an SMS notification:

1. Go to the Alert Center Notification Library:
   • From the web interface, click GO. The GO menu appears.
   • Select Alert Center > Notification Library. The Alert Center Notification Library dialog appears.
2. Click New. The Select Notification Type dialog appears.
3. Select SMS Action. The New SMS Action dialog appears.
4. Specify or select the appropriate information in the dialog fields.
   • Name. Enter a unique display name to identify the SMS notification.
   • Description. Enter a short description of the action. This is displayed in the Action Library along with the entry in Name.
   • Country. Using the list box, select the country for the SMS provider.
   • Provider. Using the list box, select the desired provider.

   Note: If the provider list is incomplete and/or incorrect, you can click the Providers button to add, edit, or delete providers in this list.

   • Mode. Either Email or Dialup, depending on how the Provider was created in the system.
   • Email to. If the connection setting is Email, enter the email address of the SMS device.
   • Phone Number. If the connection setting is Dialup, enter the phone number to call with the message. You can enter multiple phone numbers, separated by a comma. There is a 2,000 character limit in this field, so you can enter many numbers.

   Note: Non-numeric characters such as "-" and "." will be ignored.

5. Select the Alert Center Message tab to specify the appropriate settings for the SMS notification message.

   The Alert Center Settings tab contains options pertaining to the message that is to be sent from an WhatsUp Gold Alert Center notification.

   Enter a text message plus any desired percent variable codes. Keep in mind that if you use percent variables, this will greatly increase the character count.

   Tip: To enter Alert Center percent variables, right click inside the message box.

   Note: If the message exceeds 140 characters, the message will be broken into up to 3 parts and will be sent as separate messages ("1 of 3", "1 of 2", etc.).

6. Click OK to save changes.

See Also About the Alert Center Notification Library Configuring an Alert Center email notification Configuring an Alert Center SMS Direct notification Alert Center Percent Variables