Configuring an Alert Center SMS Direct notification

Alert Center SMS Direct notifications and WhatsUp Gold SMS Direct actions use the same configuration dialog.

For more information about SMS Direct Actions, see Using the SMS Direct Action.

To configure an SMS Direct notification:

1. Go to the Alert Center Notification Library:
   • From the web interface, click GO. The GO menu appears.
   • Select Alert Center > Notification Library. The Alert Center Notification Library dialog appears.
2. Click New. The Select Notification Type dialog appears.
3. Select SMS Direct Action. The New SMS Direct Action appears.
4. Specify or select the appropriate information in the dialog fields.
   • Name. Enter a name for this notification. This name is for your reference only and will never be displayed to the notification recipient.
   • Description. Enter or modify the description. This description appears in the Action Library and is for your reference only.
   • Phone number. Enter the cell phone number(s) of the intended SMS message recipients. You can enter multiple phone numbers, separated by a comma. For example: 555-555-5555, 55 555 55 55 55, (555) 555 5555

   Note: All non-numeric characters other than the comma, such as "-" and ".", will be ignored.

   There is a 2,000 character limit in this field, so you can enter many numbers.

   • COM Port. Select the COM port you want to use with this notification.

   Note: The list displays all ports associated with the GSM modem, including virtual and hard-wired, serial ports. You must select the port that is assigned to the modem in the Windows Device Manager.

5. Select the Alert Center Message tab to specify the appropriate settings for the SMS notification message.

   The Alert Center Message tab contains options pertaining to the message that is to be sent from an WhatsUp Gold Alert Center notification.

   Enter a text message plus any desired percent variable codes. Keep in mind that if you use percent variables, this will greatly increase the character count.

   Tip: To enter Alert Center percent variables, right click inside the message box.

   Note: If the message exceeds 140 characters, the message will be broken into up to 3 parts and will be sent as separate messages ("1 of 3", "1 of 2", etc.).

6. Click OK to save changes.

See Also About the Alert Center Notification Library Configuring an Alert Center email notification Configuring an Alert Center SMS notification Alert Center Percent Variables