Using the Ping tool

You can right-click a device on the topology map to ping the device and determine its status. The Ping tool sends out an ICMP (Internet Control Message Protocol) echo request to the selected network device. The following results of the ping request appear:

• Destination. The address specified in Address/Hostname.
• Packets. The number of data packets sent, received, and lost during the device ping.
• RTT. Round trip time in milliseconds; the amount of time it takes for the ping request to be returned from the remote device.

To ping a device:

1. From the main menu of the WhatsConnected console, select View > Topology Maps. The Topology Maps view appears.
2. Select a topology map you want to view in the topology tree view.
3. Right-click a device that you want to ping. The right-click menu appears.
4. Click Ping. The command prompt dialog appears and pings the selected device.
5. Click X to close the command prompt dialog.

See Also Managing individual devices on the topology map Adding device links manually Viewing device properties from a topology map Capturing device configurations Browsing a device Connecting to a device with Telnet or SSH Connecting to a device using Remote Desktop Connection Using the Trace Route tool