Device - Problem Areas: SNMP Trap Log
The Device SNMP Trap Log provides a history of SNMP traps that have occurred for the selected device during the time period displayed at the bottom of the report. If the SNMP Trap Passive Monitor Listener is configured to listen for messages, any messages received are recorded in the SNMP Trap Log.
Note: In order for entries to be added to this report, the SNMP Trap listener must be enabled and an SNMP Trap passive monitor must be added to the device. For more information, see Enabling the SNMP Trap Listener. Additionally, if the trap receiving port is not on the firewall's list of exceptions, traps may not be receivable and as a result will not be added to the SNMP Trap Log. Please ensure that the trap receiving port is on the firewall's list of exceptions.
Tip: If you experience page load delays for device or system passive monitor reports (SNMP Trap, Syslog, and Windows Event Log), this may be caused by too many records to display for this report time range. Change the time range or reduce the Maximum Passive Monitor Records setting to display fewer records. Reducing the maximum number of passive monitor records will improve WhatsUp Gold report display performance.
Note: WhatsUp Gold v14.1 and prior used a default value of 10,000 max records; WhatsUp Gold v14.2 and later use a default value of 1,000 max records. For more information, see Manage Web Server.
- Date. The date and time the trap occurred.
- Trap. The type of trap.
- Payload. The vital data (such as the event name, the IP address that the event came from, date of the event, etc.) that is passed within a packet or other transmission unit. Move your mouse over the entry to see more of the payload. The data is limited to the first 100 bytes in the payload. To view the full payload, click the payload entry to launch the Payload Viewer.
Note: If this report's data exceeds the maximum number of records set for full reports, use the Zoom Tool to view more records for the report. The maximum number of records any full report displays is specified in the Preferences dialog.
Changing the report date
Use the date/time picker at the top of the report to select a date range and time frame.
In the Date range list, some reports also allow you to specify and customize the business hour report times for reports to display. This allows you to view the network activity only for specified business hours. The date and time format for the date on this report matches the format specified in Program Options > Regional set in the WhatsUp Gold console.
Paging Options
At both the bottom and the top of the report table exist report paging controls that allow you to move through extensive amounts of report data with ease. First, use the Page list to select the specific page for which to view report data. Next, use the Showing ___ rows per page list to specify the number of rows that you would like displayed in the report. You can choose to display 25, 50, 1000, 250, or 500 rows. The default maximum is 50 rows. Finally, the Paging buttons allow you to move from page to page, or go to the first or last page.
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Use to go to the first record. |
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Use to go to previous records. |
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Use to go to next records. |
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Use to go to the last record. |
Navigation
You can change the device you are viewing by clicking the device name in the application bar at the top of the page.
You can change to another device report by selecting it from the More Device Reports list.
Device Properties
To view the properties on the current device, click the Device Properties button in the application at the top of the page.
Printing
You can print a fully formatted report through your browser by clicking the print icon in the browser's toolbar, or selecting File > Print from the browser's menu.
Toolbar buttons
Use the following toolbar buttons to manage report exports, schedule report emails, and get application help.
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Click this icon to add the current report to:
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Click this icon to view help for the current report. |
