Using IIS on Windows XP or Windows 2003
Follow these steps to run the WhatsUp Gold web interface through an IIS (Internet Information Services) Web server on Windows XP or Windows 2003. This procedure assumes that you are using the default instance of SQL Server 2005 Express that is delivered with WhatsUp Gold and that WhatsUp Gold, SQL Server 2005 Express, and Internet Information Server are all installed on the same server.
: This procedure is for use with Windows XP and Windows 2003 only. For instructions on how to configure IIS as the web server for the WhatsUp Gold web interface on Windows Vista, see Using IIS on Windows Vista.
To use IIS as the web server for the WhatsUp Gold web interface on Windows XP or Windows 2003:
- Stop the following services and applications:
: You can use the WhatsUp Services Controller to manage services. For more information, see Using the WhatsUp Services Controller.
- Ipswitch Alert Center
- Ipswitch Discovery
- Ipswitch Flow Collector
- Ipswitch Web Server$WhatsUp (or IIS)
- Ipswitch WhatsUp Engine
- Ipswitch Service Control Manager
- WhatsUp Gold Task Tray application ( located in the lower right section of the task bar)
- WhatsUp Gold Desktop Action application ( located in the lower right section of the task bar)
- Internet Information Services (which appears as the World Wide Web Publishing Service in the Services applet of the Control Panel)
- Specify a username and password for WhatsUp Gold to use when connecting to the database.
- From the Windows Start menu, select and select the tab.
- OR -
For 64-bit OSs start the Command Prompt (click ), enter c:\Windows\SysWOW64\odbcad32.exe
, then select the tab in the ODBC Data Source Administrator dialog. - Select the
WhatsUp
DSN and click . The Configuration wizard appears. - Verify that the fields in the first dialog are correct for your SQL Server authentication preferences, then click .
- On the second dialog, verify that the option is selected. In the field, enter the SQL username. In the field, enter the SQL user's password. Click .
: For the default instance of Microsoft SQL Server 2005 Express Edition installed with WhatsUp Gold, the default is sa
and the is WhatsUp_Gold
.
- On the third dialog, verify that is selected and that the
WhatsUp
database appears in the drop-down menu. Click . - Continue to click until you come to the final dialog, then click . The ODBC Microsoft SQL Server Setup dialog opens. You can click to test the configuration or click .
- Repeat steps b-f for the
NetFlow
DSN.
- Configure WhatsUp Gold and its plug-ins to use the updated username and password for the database.
- Open the WhatsUp Gold Database Configuration Utility from the Start menu at .
- Select .
- Enter the and that you entered in the DSN, then click . The utility verifies the connection information. If the information is correct, the Update Registry dialog appears.
: For the default instance of Microsoft SQL Server 2005 Express Edition installed with WhatsUp Gold, the default is sa
and the is WhatsUp_Gold
.
- Verify that is not selected.
- Click . The utility updates the database connection settings and restarts effected services. The Finished dialog appears.
- Click . The Database Configuration Utility closes.
- Stop the Web site under which you want to run the WhatsUp Gold web interface.
- From the Windows Start menu, select . The Internet Information Services (IIS) Manager appears.
- Right-click on the Web site under which you want to run the WhatsUp Gold web interface and select .
- Create a virtual directory for the WhatsUp Gold web interface.
- Right-click on the Web site on which you want to run the WhatsUp Gold web interface and select . The Virtual Directory Creation Wizard appears.
- Click . The Virtual Directory Alias dialog appears.
- In , enter
NmConsole
. Click . The Web Site Content Directory dialog appears. - In , enter or browse to select
<
WhatsUp Gold install path>\HTML\NmConsole\
. Click . The Virtual Directory Access Permissions dialog appears. - Enable and , then click .
- Click to close the wizard.
- Enable the parent paths feature for the
NmConsole
virtual directory. - In the Internet Information Services (IIS) Manager, right-click on the newly created
NmConsole
virtual directory and select . - Select the tab, then click .
- On the tab, select . Click .
- (Windows XP only) If you are using Windows XP, on the tab, in the section of the list, select . This setting is necessary to allow many of the newer WhatsUp Gold features to operate that use ActiveX controls.
- Configure authentication methods for the
NmConsole
virtual directory.- In the NmConsole Properties dialog, select the tab.
- Under (in Windows XP) or (in Windows 2003), click . Verify that is enabled.
- By default, IIS uses a restricted account named
IUSR_<machine_name>
for anonymous access. Under , change the user listed in the field to a local administrator. : In Windows XP, if you wish to use a domain user with local administrator rights, you must disable the option and enter the password for the domain user.
- Click to close the Authentication Methods dialog, then to close the NmConsole Properties dialog.
- On Windows 2003 (IIS 6) only, you must enable and configure Active Server Pages and other options.
- In the , select the folder. The Web Services Extensions pane appears.
- Select , then click .
- Enable ASP response buffering and increase the buffer limit as follows:
- From the Windows desktop, select . The Run dialog appears.
- Enter
cmd.exe
, then click . - Enter the following commands:
cd /d %systemdrive%\inetpub\adminscripts
cscript.exe adsutil.vbs SET w3svc/AspBufferingLimit 8000000
cscript.exe adsutil.vbs SET w3svc/AspMaxRequestEntityAllowed 8000000
(Run the following command for Windows 2003 64-bit OS only):
cscript.exe adsutil.vbs SET w3svc/AppPools/Enable32bitAppOnWin64 1
- Restart IIS. To do this, in the Internet Information Services (IIS) Manager, right-click on the Web site on which you want to run the WhatsUp Gold web interface and select .
- Disable the Ipswitch web server. This can be done on the WhatsUp Gold console at . After disabling the Ipswitch Web server, verify that reports still load correctly by right-clicking a device in the console and selecting . If the reports do not load properly, verify that the in the section of the contains the port number used by IIS.
- Restart the services and applications you stopped in Step 1. You can use the WhatsUp Services Controller to manage services. For more information, see Using the WhatsUp Services Controller.
- Connect to the WhatsUp web interface by opening a browser and entering the following address in the Address box:
http://<ip_address - or - hostname>/NmConsole/
http://192.168.1.200/NmConsole/
http://demo.whatsupgold.com/NmConsole/
: When adding a device through IIS, an issue with IIS may cause you to receive an error that says, "Error scanning device." For information on how to resolve this issue, see "Error scanning device XXXXX. Probable cause is it does not exist" when using IIS as the Web Server.