E-mail Action

The E-mail action sends an SMTP mail message to a specific e-mail account. An E-mail action can also be used as an e-mail notification in the WhatsUp Gold Alert Center. While you can configure this action on both the console and web interface, you can only configure the Alert Center notification message on the web. For more information, see Configuring an Alert Center e-mail notification.

Configuration tab

Configure the following:

Name. Enter a unique name for the action. This name displays in the Actions Library.
Description. Enter a short description about the action. This description displays next to the action in the Actions Library.
SMTP Server. Enter the IP Address or Host (DNS) name of your e-mail server (SMTP mail host).
Port. Enter the port number on which the SMTP server is listening.
Timeout(sec). Enter the length of time WhatsUp Gold attempts to connect to the selected device. When the time you enter is exceeded without connecting, a timeout occurs and WhatsUp Gold stops trying to connect to the SMTP server. This is considered a failed connection.
Mail to. Enter the email addresses to which you want to send the alert. Email addresses must be fully qualified. You can enter multiple addresses, separated by a semi-colon (;), comma (,), or the [SPACE] character. The address should not contain brackets, braces, quotes, or parentheses.
Mail from. Enter the email address you want to appear in the From field of the e-mail that is sent by the Email action.
SMTP server requires authentication. Check this option if your SMTP server uses authentication. This enables the Username and Password boxes. The Email action supports three authentication types: CRAM-MD5, login, and plain. The authentication type is not configurable. It is negotiated with the SMTP server automatically.
Username. Enter the user name of the SMTP authentication.
Password. Enter the password of the SMTP authentication.

Mail Content tab

Configure the following:

Subject. Enter a text message or edit the default message. You can use percent variable codes to display specific information in the subject.
Message body. Enter a text message or edit the default message. You can use Percent Variable snippets to embed specific information in the message body.
- Plain text.
- Html.
Tip: You can add a link to either or both the Device Status and Mobile Device Status reports by clicking the appropriate button.

Alert Center Settings

Configure the following:

Alert Center email subject. Enter a subject for the message. This text appears as the subject in the e-mail that is sent by the Alert Center notification. This subject can include percent variables.
Tip: To include Alert Center percent variables, right click inside the box.
Include hyperlink to Alert Center in the email content. Select to include a link to the Alert Center home page in the email message sent by the Alert Center notification.
Use HTTP. Select to use HTTP in the link address.
Use HTTPS. Select to use HTTPS in the link address.
Use dynamic address. If you select to use the dynamic address, WhatsUp Gold automatically generates the URL using the current IP address or hostname at the time the action runs.
Use static hostname or IP address. If you select static hostname or IP address, specify the Hostname or IP address to include in the link address.
Port. Specify the port number to include in the link address.
Important: The address you enter here must be the exact address of the Alert Center home page to which you want to connect. Verify the address and enter its exact contents in the above options.