General Error Log
General Error Log aggregates logged errors and failures for a time period you specify. The types of errors captured that are considered general in WhatsUp Gold can include:
- Failure to contact services.
- Failure to fetch statistics.
- Failure to access or complete database access transactions.
- Passive monitor startup failures.
- Handled and unhandled exception messages and their equivalents, which are re-directed from standard error.
Each log message record contains the following data columns:
- . Date and time for the event message.
- . Category of the activity, for example, startup.
- . The WhatsUp Gold component that registered the message, for example, NmEngine.
- . The WhatsUp Gold component's message, for example, NmEngine. started.
: At the bottom of the General Error Log report, the record summary displays the total number of rows matching your filter criteria.
Fetch and filter log data
. Choose specific windows for log data, reduce by date range, or choose for the latest.
Choose time constraints for data view
Control
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Purpose
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Date Range
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Choose or define an overall date range.
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Business hours
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- Focus on specific days of the week and periods within each day.
- Reveal trends that are sensitive to business hours, time zones, and other periodic attributes in the observed data.
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. Select rows based on specific column values, remove columns, and remove noise and chaff from the table.
Filter tables rows and hide and select columns
Click a column heading and use the following from the drop down list:
Control
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Purpose
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Sort.
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Sort column in ascending or descending order.
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Columns.
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Pick the columns you want to view. Click a check box to display the column. Clear the check box to hide it.
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Group by this field.
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Group table into collapsible rows wherever the current column contains identical data ("field") values.
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Filters.
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Provide a keyword and use wildcards to view only rows that contain the keyword for the selected column or view.
Most column and log view filters provide the following wildcard matching:
- Match either zero characters or any one character ('?').
Example: 198.51.100.2? (Matches tokens with IP address ending with 2, or 20-29.) - Match either zero, any one, or many characters ('*').
Example: Stop* (Matches log strings containing Stop, Stopped, Stopping, and so on.)
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Email, export, and save as PDF
General Error Log event data can be exported, reused, and distributed.