Alert Center Item History

Alert Center Item History report tracks an item through the system from creation to completion.

• State. Current item state.
• Notification Progress. Displays the progress status of an assigned notification policy. Possible progress states include Pending, Step 1, Step 2, Step 3, Done, Acknowledged, Resolved, or Repeating Step 3.
• Value. Value observed that caused the device aspect to fall out of threshold.
• Comment. Comments entered at the time the item was updated.
• Entry Time. Time updated.
• Duration. How long the item has remained in the current state since it went out of threshold.

Share, export, and save as PDF

Most generated Alert Center Item History report data can be printed, shared, and exported when selecting Expand () from the Dashboard Options () menu. After the report has been expanded, select export () to access the following options:

• Export to PDF. Save grid and chart views as PDF.
• Export Data. Export Alert Center Item History data and leverage outside of WhatsUp Gold.
• Schedule Export. Set a recurring date and time, format, and email destination for report data export.