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What's New in WhatsUp Gold 2020

We're excited to announce the following features and enhancements implemented in the latest version of WhatsUp Gold.

IT Network Administrators like yourselves helped choose many of the features that went into this release. We always want to hear from you to improve and make WhatsUp Gold your "one-stop" solution for network management. Make sure to join and participate in the WhatsUp Gold Community to provide feedback on future releases, or consider joining our beta program by contacting our support team.

Map Improvements

For this release, two exciting features have been implemented in the WhatsUp Gold map view. The first greatly improves its usability visually. When the status of a device changes, it's map icon now pulsates (https://docs.ipswitch.com/NM/WhatsUpGold2020/03_Help/1033/41387.htm), as a visual indicator of the change.

WUG20.0-RN-ChangeIcon2

The second offers greater flexibility in the realm of customization. You now have the ability to upload (https://docs.ipswitch.com/NM/WhatsUpGold2020/03_Help/1033/43668.htm), any image for use as a device icon on the map based on its assigned role directly from the Role Editor interface.

WUG20.0-RN-ChangeIcon

REST API Improvements

Leverage WhatsUp Gold monitoring API to scale, simplify, and customize monitoring.

  • Easy programming model. Create a monitor to see its data model, complete with default properties. Adjust property values, or copy and use the model as a template for new or custom monitors.
  • Review monitors by device, name, class, type, or status.
  • Get device-specific monitoring information.
  • Create, assign, update, and remove monitors programmatically.

Added/Improved Reports

Several WhatsUp Gold reports have been enhanced to better serve your network monitoring needs. For example, you now have the ability to filter the Live Activity Report (https://docs.ipswitch.com/NM/WhatsUpGold2020/03_Help/1033/81722.htm), by device or device group.

WUG20.0-RN-LiveActivity_Report

Additionally, there are a few new reports available in this version of WhatsUp Gold which have improved the overall reporting capabilities of the application. First, the IP/MAC Addresses Report (https://docs.ipswitch.com/NM/WhatsUpGold2020/03_Help/1033/89637.htm), replaces the outdated IP/MAC Address Finder and as a diagnostic tool, provides better visibility into how Discovery most recently identified a scanned device and additional information about connectivity and the use of the sighting data to create the Auto Layout on the map view.

WUG20.0-RN-IPMAC_Report

Next, the Asset Details report (https://docs.ipswitch.com/NM/WhatsUpGold2020/03_Help/1033/89653.htm), displays network assets discovered by WhatsUp Gold for the selected device grouping. The added value is that it reveals specific data points in a single report which were previously more difficult to locate and found in multiple areas of WhatsUp Gold. This report can be viewed as a companion feature to the existing Asset Inventory Report.

WUG20.0-RN-Asset_Details_Report

Another new report applicable to Inventory is the Refresh Summary report (https://docs.ipswitch.com/NM/WhatsUpGold2020/03_Help/1033/89651.htm), which allows you to determine when a licensed device was last scanned and subsequently when applicable data was updated.

WUG20.0-RN-Refresh_Summary_Report

Lastly, the Address Summary Report (https://docs.ipswitch.com/NM/WhatsUpGold2020/03_Help/1033/89652.htm), allows you to compare the IP address information retrieved from a device to the information configured in WhatsUp Gold. This report is beneficial when determining if an IP address has changed or if a subnet error has occurred.

WUG20.0-RN-Address_Summary_Report

Scalability Improvements

The ability to scale WhatsUp Gold to fit larger network environments has been improved by reducing memory usage by about half when loading devices into memory for the purposes of generating network maps.

Poller Diagnostics

Two areas of the application now offer greater and more specific insight into polling activity. You can now see which poller is collecting data from any given device by clicking the hyperlinked value under Polled Devices in the Polling Configuration (https://docs.ipswitch.com/NM/WhatsUpGold2020/03_Help/1033/42429.htm), interface and by viewing the Polling tab in the Device Properties interface for any given device.

WUG20.0-RN-PollingConfig

Timeout

As an additional security measure, WhatsUp Gold now respects the web browser timeout (https://docs.ipswitch.com/NM/WhatsUpGold2020/03_Help/1033/41689.htm), set in IIS.

WUG20.0-RN-Session Timeout

Database Changes

WhatsUp Gold now installs with a dedicated instance of MS SQL 2017 Express by default. Additionally, MS SQL 2019 is supported as a remote database option.

Application Profiles

WhatsUp Gold Application Monitoring now offers three new profile templates: Microsoft SQL 2019, Microsoft Active Directory 2019, and WhatsUp Gold 2020.

Additional ASP Retirement

More areas of the application now use ExtJS versus ASP, particularly in the areas of active monitor and authentication dialogs.

Progress Branding

WhatsUp Gold now reflects the Progress Software branding throughout the product.

Updated and improved

We're committed to building the best in class software for network and application monitoring. See a problem, or an area in need of improvement? Participate and post your suggestions in the Progress community. We're listening.

Feature Area Item Details
Alert Center

WCF-1097

Fixed

Corrected an issue preventing an email notification triggered by a threshold assigned to a Configuration Management task from considering/displaying/delivering the message as configured.

Discovery

WUG-1390
WUG-31720

Fixed

Corrected an issue preventing device rescan from creating interface active monitors for applicable network interfaces.

Bulk Field Change

WUG-1621
WUG-35295

Fixed

Corrected an issue causing a bulk field change error when modifying action(s) assigned to a passive monitor for multiple devices

Scripting

WUG-1801
WUG-37025

Fixed

Corrected an issue with security protections which could interfere with APM, EUM, and Powershell monitor creation

WhatsUp Gold Live

WUG-1851
WUG-38295

Fixed

Corrected an issue causing a continuous error ("Critical Log Logger Health: Process: w3wp (whatsup.ui.dll) Realtime: A task was canceled.") to appear in the Live Activity interface.

Alert Center

WUG-1938

Fixed

Corrected an issue preventing Alert Center settings applicable to a threshold assigned to a selected device group from being successfully saved.

User Interface

WUG-2073

Fixed

Corrected an issue preventing users from successfully deleting IP addresses from the Forward Unsolicited Traps list.

Services

WUG-2199

Fixed

Corrected an issue causing the network viewer data service to crash.

Database

WUG-2212

Fixed

Corrected an issue causing data not saved when WhatsUp Gold attempted to flush bulk data for StatisticsInterfaceRaw.

Map

WUG-2255

Fixed

Corrected an issue potentially causing links between devices on the map to be incorrect when Auto Map is enabled.

Application Monitoring

WUG-2353

Fixed

Corrected an issue preventing the 'Disk Utilization using WMI' application monitoring component from functioning properly for any drive other than C:.

Discovery

WUG-2393

Fixed

Corrected an issue which generated a 'System.OutOfMemoryException' error when performing a scheduled refresh of monitored devices.

Monitors

WUG-2794

Fixed

Corrected an issue causing the 'Or' operator to be inserted as 'And' when configuring the Windows Event Passive Monitor.

Configuration Management

WUG-2948

Fixed

Corrected an issue with WhatsConfigured causing a load plugin error.

Monitors

WUG-30688

Fixed

Corrected an issue which inadvertently allowed performance monitors to be polled every second.

Percent Variables

WUG-3524

Fixed

Corrected an inconsistency between WhatsUp Gold and supporting documentation regarding %System.Date percent variable usage.

Database

WUG-3525

Fixed

Corrected an issue in which a user encountered an error when attempting to migrate an existing database after upgrading WhatsUp Gold due to extremely large batch sizes.

Wireless

WUG-3526

Fixed

Corrected an issue preventing Aruba devices from returning interface input/output and subsequently reporting collected data due to IPFIX template requirements related to interfaces in place.

MIB

WUG-39171

Fixed

Added the ability to allow users to apply custom formatting to octet strings.

MIB

WUG-39264

Fixed

Corrected an issue preventing users from successfully walking certain OIDs using SNMPv3 credentials.

Upgrade

WUG-3950

Fixed

Corrected an issue preventing Layer 2 device groups from being updated following upgrade. Error message: 'System.OutOfMemoryException'

WhatsUp Gold Live

WUG-39655

Fixed

Corrected an issue which caused an excessive number errors in Live Activity against Logger Health for Unhandled Web API Exceptions.

Monitors

WUG-39723

Fixed

Corrected an issue which caused the SMIS Active Monitor to fail.

Authentication

WUG-39990

Fixed

Corrected an issue which caused authentication to fail despite passing tests in External Authentication dialog.

Windows

WUG-39991

Fixed

Corrected an issue which caused various errors following installation of Windows updates KB4516551 and KB4516041.

Reports

WUG-40123

Fixed

Corrected an issue which caused an error when attempting to access the Windows Event Log.

Map

WUG-40203

Fixed

Corrected an issue preventing map links from indicating status after selecting the 'Refresh Map Links' option when Custom Layout is enabled.

Database

WUG-40205

Fixed

Corrected an issue causing SQL Server resources to be exhausted due to excessive device dependencies causing overly-complex queries.

Reports

WUG-40365

Fixed

Corrected an issue preventing statuses to be shown in the exported My Network report.

WhatsUp Gold Live

WUG-40395

Fixed

Corrected an issue causing a continuous error (Invalid column name 'sequence') to appear in the Live Activity interface.

Map

WUG-40398

Fixed

Corrected an error preventing device status filtering (overlay) from working properly in the map view.

User Interface

WUG-40406

Fixed

Corrected an error preventing enabled/disabled column selections from persisting.

Map

WUG-589
WUG-40215

Fixed

Corrected an issue preventing links from being generated on the map and the inventory (Device Properties) from loading due to a large number of devices scanned.

Upgrade

WUG-597
WUG-39675

Fixed

Corrected an issue causing devices to be in an unknown state following application upgrade.

Database

WUG-813
WUG-39573

Fixed

Correct an error when purging old WhatsConfigured configuration management task data.

Discovery

WUG-876
WUG-39946
WUG-40141

Fixed

Corrected an issue causing WhatsUp Gold to terminate a scheduled scan.

Device Properties

WUG-887

Fixed

Corrected an issue causing missing/incorrect links to be displayed in the Device Properties interface-Inventory tab.

WhatsUp Gold Live

WUG-914

Fixed

Corrected an issue causing multiple errors in the Live Activity interface.

Thresholds

WUG-921
WUG-40414

Fixed

Corrected an issue causing a device to disappear from the list of devices to exclude when applying a threshold monitor.

WhatsUp Gold Live

WUG-922
WUG-40418

Fixed

Corrected an issue causing an error when attempting to filter Live Activity by date.

Things You Should Know

Important: After upgrading WhatsUp Gold, please restart the WhatsUp Gold server and clear the cache and local storage for browsers on all machines that will access the WhatsUp Gold server.

System Requirements

For more information about what is needed to operate WhatsUp Gold, see System Requirements.

 

 

 

 

JUN

15

2020