Applying Thresholds, Alerts, Notification Schedules, and Action Policies

WhatsUp Gold provides a suite of libraries you can leverage to implement site availability, performance, and security policies into practice. The libraries provide building blocks for implementing availability, performance, and security models with WhatsUp Gold monitoring data.

Libraries you can use to implement site policies include:

• Thresholds Library (SETTINGS > Actions and Alerts > Alert Center Libraries [Thresholds])

  Create and configure customized threshold definitions and apply them to monitored devices, services, applications, and processes within your managed network. Re-use, clone, and customize as needed.

• Actions Library (SETTINGS > Actions and Alerts > Actions & Policies [Action Library])

  Create and configure triggered actions (notifications, remote/local script execution, write to log) to initiate a chain of notifications to responsible individuals, apply corrective actions, mitigate and recover from performance, security, and application incidents, and uphold terms of service level agreements.

• Notifications Library (SETTINGS > Actions and Alerts > Alert Center Libraries [Notifications])

  Create and configure custom e-mail, SMS, and desktop alert notifications. Used for both scheduling and distribution of incident notifications together with the Blackout Policy Library.

• Notifications Policy Library. (SETTINGS > Actions and Alerts > Alert Center Libraries [Notifications Policies Library])

  WhatsUp Gold provides building blocks to define rules, exceptions, and sequences of escalation to notify responsible individuals of incidents and out-of-threshold events. Applying notifications policies at your site is required by information assurance, networking security, and data security standard audits (HIPAA, SOX, PCI, CSC, and more) and an 'all-around' best practice.

• Action Policies (SETTINGS menu > Actions & Alerts > Actions & Policies [Action Policies])

  Define site policy using by configuring rules that trigger mitigating, corrective, and recovery actions (typically groups of actions) to occur in response to change of state events on your managed network hosts, applications, and infrastructure.

Note: You can also create and apply powerful policies which enforce configuration record versioning and device configuration alignment using WhatsUp Gold Configuration Management policies.

See Also Alerts and Actions Creating Alerts Selecting an Action Type Built-in Action Types Selecting an Action Type Select a State Change Select Action and State Guidelines for Creating Action Policies Recurring Action Library Adding and editing a Recurring Action Select a State Change Select Action and State Configuring Actions and Alerts Thresholds Library Notifications Library Notification Policies Notification Blackout Policies Blackout Policies