SMS Action

SMS Action sends a Short Message Service (SMS) notification to a pager or cell phone using an email gateway or dial-up modem. An SMS Action can also be used as an SMS notification in the WhatsUp Gold Alert Center.

Configure the following:

Message

• Name. Enter a unique name for the action. This name displays in the Actions Library.
• Description. Enter a short description about the action. This description displays next to the action in the Actions Library.
• Country. Select the country for the SMS provider.
• Provider. Select the desired provider. If the provider list is incomplete and/or incorrect, you can click browse (...) to add, edit, or delete providers in this list.
• Mode. Select either Email or Dialup, depending on how the provider was created in the system.
• Phone number. Phone number to call. You can enter multiple phone numbers, separated by a comma. There is a 2,000 character limit in this field. Non-numeric characters such as "-" and "." are ignored.
• Message. Text message plus embedded percent variable code snippets, as needed.

  Tip: To enter Message variables, right click inside the Message box.

  Note: If the message exceeds 140 characters, the message will be broken into up to 3 parts and will be sent as separate messages ("1 of 3", "1 of 2").

• Mobile Device Status. Click to insert a link to the device status in the message.

Alert Center Message

Alert Center Message. Message that is to be sent from a WhatsUp Gold Alert Center notification including percent variable codes. Note that applying percent variables can expand actual character count.

Tip: To enter Alert Center variables, right click inside the Alert Center Message box.

Note: If the message exceeds 140 characters, the message will be broken into up to 3 parts and will be sent as separate messages ("1 of 3", "1 of 2", etc.).

See Also Built-in Action Types Active Script Action Beeper Action E-mail Action Post To IFTTT Action Log to Text File Action OpsGenie Alert Management Action Pager Action Post To Slack Action PowerShell Action Program Action Service Restart Action ServiceNow Incident Creation Action SMS Direct action SNMP Set Action Sound Action SSH Action Syslog action Text to Speech Action VMware Action Web Alarm Action WhatsConfigured Action Windows Event Log Action