Synchronizing With Microsoft Exchange ActiveSync

Mobile Device Synchronization with Microsoft Exchange ActiveSync®

Note: See the Mobile Client White Paper for more detail information on mobile device setup.

IMail Server now supports Microsoft Exchange ActiveSync® for the synchronization of data between a user's mobile device and your IMail Server. Once configuration of your mobile device is complete, synchronization will allow access to your e-mail messages, calendar appointments and contact information.

IMail Server currently supports the following mobile devices:

• Windows Mobile® 5
• Windows Mobile® 6
• Windows Mobile® 6.1
• IPhone™

Mobile Client Requirements

Two requirements are essential for mobile device synchronization:

1. Windows Mobile® 5.0 and later are the only devices that IMail currently supports for synchronizing data to your mobile device.
2. Data Access for synchronization by either:
   • A data plan provided by your cellular provider or
   • A wireless connection with internet data access

Mobile Device Synchronization

To correctly allow users to set up their mobile devices to synchronize with your IMail Server, Microsoft Exchange ActiveSync® must be configured to run on their mobile device. Microsoft Exchange ActiveSync® compares the information on your device with the information on your IMail Server and updates all locations with the most recent information. Microsoft Exchange ActiveSync® will synchronize with your IMail Server information from your E-mail, Contacts and Calendar through your Web Client.

Outlook Synchronization

For Outlook synchronization, the WorkgroupShare Client must be installed. The WorkgroupShare Client is located under your ...IMail\WorkgroupShare\ClientSetup\ folder and the application name is "ClientInternationalSetup.exe".

Once installed Outlook will synchronize E-mail, Contacts, Calendar and Tasks with the IMail Server. For more detail information see both the WorkgroupShare Server Guide and the WorkgroupShare Client Guide.

Web Client Synchronization

Your web client has direct access to E-mail, Contacts and Calendar data, and does not require synchronization. Once the WorkgroupShare Client and Microsoft Exchange ActiveSync® are correctly configured, information updated using the Web Client will synchronize with both your user's mobile devices and Outlook.

Sync Log. This log defaults to the spool directory will only exist when errors are generated. Errors that occur with mobile synchronization will log to "syncmmddyyyy.log".

Related Topics

Mobile Client White Paper

WorkgroupShare Server Guide

WorkgroupShare Client Guide

Microsoft Exchange ActiveSync® License Summary