Microsoft Exchange ActiveSync

How to get here

The Microsoft Exchange ActiveSync® page allows the System Administrator to view of all users that are enabled for mobile synchronization with Microsoft Exchange ActiveSync®.

Tip: For a single user to begin using Microsoft Exchange ActiveSync® there are 3 levels that require Microsoft Exchange ActiveSync® to be enabled: 1) System level, 2) Domain level (see Domain Properties) and 3) the User level (See User Properties).

Select to allow your users capability to use Microsoft Exchange ActiveSync® to synchronize mobile devices with their web client information for e-mail, contacts and calendars. Outlook synchronization is also capable, but requires installing the WorkgroupShare Client. This enables synchronizing e-mail, contacts, calendars, notes, and tasks with mobile devices.

See Synchronizing with Microsoft Exchange ActiveSync® for more information on mobile device setup to use Microsoft Exchange ActiveSync®.

Microsoft Exchange ActiveSync® License Information

Displayed on this page is your Microsoft Exchange ActiveSync® user license limit, with the number of enabled users by domain. Selecting a domain will display all the enabled users first, followed by the disabled users, with the capability to enable / disable multiple users at a time.

Should your license for Microsoft Exchange ActiveSync® users go over the limit that you have purchased, a message will display at the top of the screen: "You have reached your Microsoft Exchange ActiveSync® licensed user limit"

Warning: Should your Microsoft Exchange ActiveSync® license be over the limit, new users will have Microsoft Exchange ActiveSync® disabled; and existing users can not be enabled until the limit is less than the Microsoft Exchange ActiveSync® licensed user limit.

Status. (Enabled by default) System wide setting for Microsoft Exchange ActiveSync®. This allows all enabled domains with enabled ActiveSync® users to synchronize their mobile devices with their web client information for e-mail, contacts and calendars.

Warning: Disabling Microsoft Exchange ActiveSync® at the System level will disable all ActiveSync® users on all domains, overriding both Domain and User Properties.

Total Number of ActiveSync® Licenses. Total number of users authorized for ActiveSync® usage.

Total Number of ActiveSync® Licenses in Use. Total number of users with ActiveSync® enabled.

Days Remaining in ActiveSync® Licenses. Number of days remaining before license expires for Microsoft Exchange Activesync®.

Search Box. Typing will automatically begin narrowing the list. The search assumes a wildcard automatically after the characters entered.

Caution: Search requires a minimum of two characters for the search process to begin.

Note: Column Titles when clicked will sort the list for the current session only. Refreshing the page will reset the original sort.

Microsoft Exchange ActiveSync® Usage by Domain

Note: Domains that have Microsoft Exchange ActiveSync® disabled will always display a zero for ActiveSync® User Count, ignoring the actual user settings.

Enable. Select a domain and click Enable to allow Microsoft Exchange ActiveSync® access for the domain.

Disable. Select a domain and click Disable to turn off Microsoft Exchange ActiveSync® access for the domain.

Related Topics

Synchronizing with Microsoft Exchange ActiveSync®

Microsoft Exchange ActiveSync® Users