Receiving Mailing Lists and Newsletters that are identified as spam

Sometimes, mailing lists and newsletters are identified as spam because they are sent from bulk mailers. If you do not want to place the domain from which a mailing list/newsletter is sent into the trusted addresses list, you can set up a rule to deliver the message anyway.

If there is already a rule setup to direct spam into a specific user’s mailbox (for example, Spam), you can have the user create a rule as described below:

Look at the header of one of your mailing list/newsletter messages that was identified as spam. Find the X-IMAIL-SPAM line. Copy and paste this entire line into the text area for a rule. For more information, see Setting Inbound Delivery Rules for IMail lists.

Create a Host Rule to Place Spam in a Specific Mailbox for Users

To set up a host rule to place all messages identified as spam in a specific mailbox, click here.

Creating a User Rule to Place Spam in the Main Mailbox

  1. Look at the header of one of your mailing list/newsletter messages that was identified as spam. Find the X-IMAIL- SPAM line. Copy and paste this entire line into the text area for a rule. For example, if a mailing list/newsletter contains the following X-Header : X-IMAIL-SPAM-DNSBL: (fiveten,7799652 ,127.0.0.4), place the entire line into a rule as follows:
  2. Make sure that all of the anti-spam features are setup with the Insert X-Header action to be taken when e-mail is determined to be spam. For more information, see Getting to IMail Inbound Rules Options.
  3. Click on an e-mail domain's Inbound Rules page, then click Add. Enter the following rule parameters:

    Field: Header

    Comparison: Contains

  4. Search Text: [paste the X-Header from the message]

    Click Add. The new rule is added to the list of rules.

  5. Select the rule you just added.
  6. On the Action Type list, select Move to Mailbox.
  7. In the Target (address) box, enter "Inbox". The mailing list/newsletter will be redirected from the "spam" mailbox to the "Inbox" mailbox.

    Note: Even though you may set up a rule to deliver a mailing list/newsletter to your Inbox if it matches a blacklist, this does not mean that the mailing list/newsletter will not be caught by another anti-spam component. It is possible that occasionally the list will be identified as spam by content filtering because the content is similar to spam. If this happens create another rule with the new X-Header.

  8. Click Save.