Viewing Email

View messages by clicking on the Inbox or (any other mail folder) from the navigation panel which appears below the Email folder list located at the top of the navigation panel. on the upper left page. Click a folder and select a message to view.

• Today Tab (default is the Today tab). To change this setting, for example to open the Inbox upon logging in go to Action > Manage User Options > General Options [tab] > Initial Item to Display and select from the drop down menu.
• Reading Pane Location (default is set to display below the message list). This can be changed by going to Action > Manage User Options > Viewing Messages [tab] > Reading Pane Location, then click a message in the message list to view. The selected message displays in the preview pane below the message. You can also double-click a message to open it in a separate browser window.

  Note: When the Reading Pane Location option is set to "None", double-click a message to display the message in a new tab.

Message List

• Attachment column. Displays a when an attachment is included with a message.
• Message Status column:
  • = New/Unread message
  • = Replied message
  • = Forwarded message
  • = Deleted message
  • = Draft message
  • = Low Priority
  • = High Priority
• From column. Displays the message originator.
• Subject column. Displays the message subject line.
• Received column. Displays the message received date and time.
• Size (bytes) column. Displays the message size in bytes (including any attachments).

• Preview Pane. View the message selected from the message list in the preview pane. You can also view message header information for each message.

Message List Sort Order

Message List will revert to its original default sort order of "Date Received", when the user logs out or the message folder tab is closed.

Clicking the column header of the message list once will sort the message list in ascending order, and clicking again will resort in descending order.

Clicking the corresponding column header (shown by the arrow) on any of the following columns to change the message sort:

• Message Status
• Attachment
• From
• Subject
• Received (date and time)
• Size (kilobytes)