Email Notifications

If you plan to schedule reports for delivery to email, you must configure email notifications first.

1. Sign in to Ipswitch Analytics with a System Administrator account.
2. Go to the SETTINGS module and select the System tab.
3. Click Notifications.
4. Select the Enable Email Notifications checkbox.

   

5. Enter the following information:
   • Host Name: Host name or IP address of the SMTP server. This is the server that will deliver the outgoing email messages. For example: smtptest.ipswitch.com or 192.168.1.1.
   • Port: 25 is the default.
   • Enable Authentication: This box must be checked to allow email notifications.
   • Username and Password: The login credentials for the SMTP server.
   • Enable STARTTLS: STARTTLS is a popular protocol used to communicate with the SMTP server. Most modern SMTP servers support it because it can use the same port for encryption. If set, and a socket factory hasn't been specified, this enables the use of a MailSSLSocketFactory. When Enable STARTTLS is checked, enter values for the following:
     • Hosts to trust for SSL connection: Enter the host name or IP address of the hosts you want to trust. Wildcards are accepted ("*" will trust all hosts). Enter multiple hosts separated by spaces.
     • Socket connection timeout in milliseconds: 10,000 is the default timeout, but you may want to set this higher if you have a slow network.
     • Socket I/O timeout in milliseconds: 30,000 is the default timeout, but you may want to set this higher if you have a slow network.
   • Enable HTML email (optional): Sends email notifications in HTML format. If unchecked, email will be sent in plain text only.
   • From email address: Enter an email address from which notifications will be sent.

     Note: Supported email clients are: Gmail, Microsoft Outlook and Apple Mail.

6. Click Save.

   You can also click Reset to return to the original default Notifications settings.

   Note: If the Save button is not enabled, make sure you've completed all items in the prior step.

Email Samples:

HTML email:

Plain text email: