Update the Analytics Agent

Update the Agent on each MOVEit database machine in your Ipswitch Analytics environment.

1. On the machine where you want to upgrade the Agent, sign in with an account that has administrator privileges.
2. Download the appropriate Ipswitch Analytics Agent installation file, where n is the release number:
   • 64-bit: Ipswitch_Analytics_Agent64_vn.exe
   • 32-bit: Ipswitch_Analytics_Agent32_vn.exe
3. Open the Ipswitch Analytics Agent installation file.

   The Preparing to Install screen opens, showing a progress bar. The installation program detects the existing agent. A Question dialog box opens with the message "This setup will perform an upgrade of 'Ipswitch Analytics Agent'. Do you want to continue?"

4. Click Yes. The Welcome screen appears briefly, and the installation program begins. The process can take several minutes.

   In some situations, the following Installer Information message appears:

   The setup must update files or services that cannot be updated while the system is running. If you choose to continue, a reboot might be required to complete the setup.

5. If you receive the information message, click OK.

   The program continues until the InstallShield Wizard Completed screen appears.

   Tip: To open the log after installation finishes, select the checkbox.