Update the Analytics Server

1. Sign in as Administrator on the Windows machine where the Ipswitch Analytics server is currently installed.
2. Download the Ipswitch Analytics Server installation file: Ipswitch_Analytics_Base_vn.exe, where n is the version number of the software. Open the file.

   The Preparing Setup screen opens, with a progress bar. The installer detects the presence of a previous version of Ipswitch Analytics Server software.

   The Welcome screen opens.

3. Click Next.

   The Setup Status screen opens, showing a progress bar. The upgrade process can take several minutes, depending on the size of your database.

   Note: When you originally installed the previous version of Ipswitch Analytics, you provided Tomcat Logon Account information. The default was to use the local system account. If during that installation you specified a different account, the upgrade program prompts you for the username, password, and group of that account.

4. When the Update Complete screen opens, click Finish. A Ipswitch Analytics icon appears on the desktop. Double-click the icon to open Ipswitch Analytics.
5. Enter your username and password, and click Sign in. Ipswitch Analytics opens to the Licensing page with an Upgrade Complete message.
6. Click Browse to License and select your new license file. The license file is uploaded.

Next: Update the Analytics Agents.