Adding and editing an FTP Monitor

The FTP active monitor performs upload, download, and delete tasks on designated FTP servers to ensure that the FTP servers are functioning properly. You can configure a single monitor to perform all three tasks, but note that if any one of the tasks fails, the entire monitor is considered down.

Note: We recommend that you create a separate FTP monitor for each FTP server you are monitoring, unless the same username and password are used for each of the servers.

Note: This feature is available with WhatsUp Gold Premium, ProView, TotalView, and TotalView Plus Editions only. To update your license, visit the WhatsUp Customer Portal.

To add a new FTP active monitor:

1. From the WhatsUp Gold web interface, go to Admin > Monitors. The Monitor Library dialog appears.
2. Click the Active tab. The Active Monitor list appears.
3. Click New. The Select Active Monitor Type dialog appears.
4. Select FTP Monitor, then click OK. The Add FTP Monitor dialog appears.
5. Enter the appropriate information:
   • Name. Enter a unique name for the active monitor. This name displays in the Active Monitor Library.
   • Description. Enter additional information about the monitor. This description displays next to the monitor in the Active Monitor Library.
6. Enter or select the appropriate information in the Server Settings section:
   • FTP Server. Enter the device address of the FTP server for which the FTP monitor is configured. The monitor performs tasks on this FTP server.
   • Port. Enter the port over which the monitor should use to connect to the FTP server. The default port is 21.
   • Username. Enter the username used to log in to the FTP server for which the monitor is configured.
   • Password. Enter the password used to log in to the FTP server for which the monitor is configured.

     Important: You must specify an account with the appropriate user permissions for the file actions you select. For more information, see FTP user permissions.

   • Use Passive Mode. Select this option to instruct WhatsUp Gold to use passive (PASV) mode as it attempts to connect to the FTP server and then to perform the selected tasks. If you do not select this option, the monitor uses Active mode. This option is selected by default. For more information, see Active and Passive modes.
7. Enter or select the appropriate information in the File Actions section:
   • Upload. Select this option to have the active monitor upload a file to the designated FTP server. This option is selected by default.
   • Download. Select this option to have the active monitor download a file from the designated FTP server. This option is selected by default.
   • Delete. Select this option to have the active monitor delete a file from the designated FTP server. This option is selected by default.

   Note: You cannot select the Download or Delete options if you have not selected the Upload option.

   • Timeout (sec). Enter the length of time WhatsUp Gold attempts to connect to the selected device. When the time you enter is exceeded without connecting, a timeout occurs and WhatsUp Gold stops trying to connect to the SMTP server. This is considered a failed connection.
   • Use in Rescan. Select this option to have the monitor appear in the Active Monitor list on the Device Properties dialog. WhatsUp Gold adds the monitor type to the device during a rescan, which is launched using the Rescan button on the Device Properties dialog, if the protocol or service is active on the device.
8. Click OK to save changes.
9. After configuring an active monitor in the Active Monitor Library, add the monitor to devices.

To edit an existing FTP activ emonitor:

1. From the WhatsUp Gold web interface, go to Admin > Monitors. The Monitor Library dialog appears.
2. Click the Active tab. The Active Monitor list appears.
3. Select the monitor you would like to edit, then click Edit. The Edit FTP Monitor dialog appears.
4. Enter the appropriate information:
   • Name. Enter a unique name for the active monitor. This name displays in the Active Monitor Library.
   • Description. Enter additional information about the monitor. This description displays next to the monitor in the Active Monitor Library.
5. Enter or select the appropriate information in the Server Settings section:
   • FTP Server. Enter the device address of the FTP server for which the FTP monitor is configured. The monitor performs tasks on this FTP server.
   • Port. Enter the port over which the monitor should use to connect to the FTP server. The default port is 21.
   • Username. Enter the username used to log in to the FTP server for which the monitor is configured.
   • Password. Enter the password used to log in to the FTP server for which the monitor is configured.

     Important: You must specify an account with the appropriate user permissions for the file actions you select. For more information, see FTP user permissions.

   • Use Passive Mode. Select this option to instruct WhatsUp Gold to use passive (PASV) mode as it attempts to connect to the FTP server and then to perform the selected tasks. If you do not select this option, the monitor uses Active mode. This option is selected by default. For more information, see Active and Passive modes.
6. Enter or select the appropriate information in the File Actions section:
   • Upload. Select this option to have the active monitor upload a file to the designated FTP server. This option is selected by default.
   • Download. Select this option to have the active monitor download a file from the designated FTP server. This option is selected by default.
   • Delete. Select this option to have the active monitor delete a file from the designated FTP server. This option is selected by default.

   Note: You cannot select the Download or Delete options if you have not selected the Upload option.

   • Timeout (sec). Enter the length of time WhatsUp Gold attempts to connect to the selected device. When the time you enter is exceeded without connecting, a timeout occurs and WhatsUp Gold stops trying to connect to the SMTP server. This is considered a failed connection.
   • Use in Rescan. Select this option to have the monitor appear in the Active Monitor list on the Device Properties dialog. WhatsUp Gold adds the monitor type to the device during a rescan, which is launched using the Rescan button on the Device Properties dialog, if the protocol or service is active on the device.
7. Click OK to save changes.

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