Adding and editing a new Windows credential
The Credentials Library stores Windows account information for monitors and devices in your WhatsUp Gold database. For more information, see Using credentials.
To add or edit a new Windows credential:
- From the WhatsUp Gold web interface, go to . The Credentials Library appears.
- Click to create a new credential or from the list of current credentials, select the credential you want to change, then click .
- Enter or select the appropriate information:
- . Enter a unique name for the credential. This name displays in the Credentials Library.
- . (Optional) Enter additional information about the credential. This information displays next to the credential in the Credentials Library.
- . Enter the domain and user login to use with this credential. To monitor a service on your devices, configure the Windows credential with the correct domain, user name and password and a user account that belongs to the administrators group on the remote machine. If a domain account is used, the expected user name format is domain\user. If the device is on a workgroup, there are two possible user names: workgroup name\user or machine name\user. In any case, the Domain\UserID must contain the backslash (\) character.
- . Enter the password for the login used above. To monitor NT services on a XP machine with an account that has an empty password, the XP Local Security Settings might have to be modified. To do this:
- Go to .
- Select .
- Right-click on the setting ,choose , then select
- . Re-enter the authentication password for confirmation.
- Click to save changes.