APM licensing and user rights

Application Performance Monitor is installed during the WhatsUp Gold installation. Your license determines whether the APM plug-in is available in WhatsUp Gold. To update your license for APM, visit the WhatsUp Customer Portal.

An application instance is an application profile assigned to a specific device to monitor a running application. Each application instance consumes one license. End User Monitor components are used to monitor web site and application transactions. (For more information, see Scripting (End User Monitor) component). Each enabled End User Monitor component consumes one license.

The total count of APM licenses consumed is the number of application instances plus the number of enabled End User Monitor components. If an application instance has only End User Monitor components, the application instance does not consume a license.

APM Licensing Examples

• Monitoring 5 SQL Server implementations consumes 5 licenses.
• Monitoring an application distributed across multiple servers requires a license for each member server.
• Monitoring each server role of Microsoft Lync and Exchange requires a license, even if they are being run on the same server. APM includes multiple Ipswitch-certified application profiles for Microsoft Lync and Exchange, generally based on their server roles.
• Monitoring 2 web application transactions from 2 locations requires 4 End User Monitor components and consumes 4 licenses.

To view current APM license information, click the Application Settings icon () in the upper-right corner of the interface, then select Application Settings to launch the Application Settings interface. Select the System tab, then click About WhatsUp Gold to launch the About WhatsUp Gold dialog. APM license usage information is also available at the top of each page on the APM Configuration tab. You can see additional details about how licenses are being consumed by clicking Details.

APM User Rights

In addition to having a license that includes APM, you must also have the proper user rights enabled for the user account logged in:

• To view APM in the WhatsUp Gold interface, the Access APM user right must be enabled.
• To create or modify application profiles, the Configure APM Application Profiles user right must be enabled.
• To create or modify application instances, the Configure APM Application Instances user right must be enabled.

For more detailed information on user rights, see About user rights.

See Also Introduction Overview APM Terminology Getting started with APM Discovering applications