Using Network Tools

WhatsUp Gold includes several network troubleshooting tools. These tools allow you to take a closer look at the status of your network devices.

Note: Network Tools are only available on the WhatsUp Gold web interface.

The following tools help you check the connectivity of networked devices:

• Ping Tool
• Traceroute Tool
• Lookup Tool
• Telnet Tool

The following tools help you identify information about MIB objects that network devices support:

• SNMP MIB Walker Tool
• SNMP MIB File Explorer Tool

The following tools help you identify problems with network devices so you can take corrective action to resolve issues:

• MAC Address Tool
• Diagnostic Tool
• Web Performance Monitor
• Web Task Manager

Note: The Web Performance Monitor and Web Task Manager tools are not available in WhatsUp Gold Standard Edition.

Accessing Network Tools

There are multiple ways to access the network tools.

• Web interface Tools menu
  • From the web interface, select Tools. The Tools menu appears.
• Details View and Map View
  • From either the Details View or Map View, right-click on a device, then select Tools.
• Device Toolbar Dashboard Report
  1. From either the Details View or Map View, double-click on a device. The Device Status dashboard view appears.
  2. Locate the Device Toolbar dashboard report for the selected device. On the right side of report, small icons are linked to some of the network tools.

     

  3. Click an icon to launch the network tool in the context of the selected device.

See Also Devices Discovery Console Using Devices Using device groups Using Maps Managing devices Using Device Properties Monitoring Devices Using Actions Browse For Service Select passive monitor type Device Group Properties Advanced monitor properties (WMI) SNMP MIB Browser SNMP MIB Walker Bulk Field Change - Action Policy Bulk Field Change - Active Monitor Bulk Field Change - Active Monitor Properties Bulk Field Change - Attribute Configure Interface Speed Bulk Field Change - Credentials Bulk Field Change - Device Type Bulk Field Change - Down Dependency Bulk Field Change - Maintenance Mode Bulk Field Change - Notes Bulk Field Change - Passive Monitor Bulk Field Change - Passive Monitor Properties Bulk Field Change - Performance Monitor Bulk Field Change - Polling Interval Bulk Field Change - Up Dependency Diagnostic Tool Group Picker Select service Hub Transport Server Role thresholds Mailbox Server Role thresholds Outlook Web Access Server Role thresholds Select an ADO/Windows credential Configure Threshold Discovery Console - Add/Edit Seed Address Active Monitor Advanced Properties Add a Device Attribute Add Custom Link Add/Edit Network Interface Add/Edit SNMP Performance Counter APC UPS Performance Monitor Bulk Field Change - Maintenance Schedule Device Dependencies Select Credentials MIB Walker Advanced Parameters Monitor Properties - Select Monitor Type Monitor Properties - Set Polling Interval and Dependencies Monitor Properties - Setup Actions for Device State Changes Network Interfaces Passive Monitor: Actions Passive Monitor: Select Event Type Ping Advanced Settings Select a Device Select Action and State Select WMI Performance Counter for WMI monitor Selecting or Creating an Action Setting Advanced Properties for a HTTP Content Monitor Setting Advanced Properties for an Email Active Monitor APC UPS Active Monitor Using Network Tools to view real-time data Add New Reference Variable Add/Edit WMI Performance Counter Configure Data Collection Advanced Settings Domain Name Service (DNS) Monitor New/Edit Process Monitor Select action type Select Active Monitor Type Select Active Monitor Type Select computer Select performance monitor type Selecting a Performance Counter Selecting a Performance Monitor Type Associate a WUG device with a virtual host