Adding and editing a Printer Monitor
This monitor uses SNMP to collect data on SNMP-enabled network printers. If a failure criteria is met, any associated actions fire. For example, you can monitor for printer ink levels, for a paper jam, for low input media (paper), for a fuse that is over temperature, and more.
: In order for the Printer active monitor to work, in addition to being SNMP-enabled, the printer you are attempting to monitor must also support the Standard Printer MIB.
: This feature is available with WhatsUp Gold Premium Edition only. To update your license, visit the WhatsUp Customer Portal.
To add a new Printer active monitor:
- From the WhatsUp Gold web interface, go to . The Monitor Library dialog appears.
- Click the tab. The Active Monitor list appears.
- Click . The Select Active Monitor Type dialog appears.
- Select , then click . The New Printer Monitor dialog appears.
- Enter the appropriate information:
- . Enter a unique name for the active monitor. This name displays in the Active Monitor Library.
- . Enter additional information about the monitor. This description displays next to the monitor in the Active Monitor Library.
- Enter or select the appropriate information in the section:
- . Enter a numerical value for the threshold. If the ink level of any printer ink cartridge falls below this percentage, the monitor is considered down. By default, this option is not selected.
- . By default, the monitor watches for all of the listed printer alerts. If you do not want to monitor a particular alert, clear its selection in the list. If the printer registers one of the selected alerts, the monitor is considered down.
: Your printer may not support all of the SNMP objects associated with the available monitor alert checks.
- (Optional) Click to set the advanced options.
- Click to save changes.
- After configuring an active monitor in the Active Monitor Library, add the monitor to devices.
To edit an existing Printer active monitor:
- From the WhatsUp Gold web interface, go to . The Monitor Library dialog appears.
- Click the tab. The Active Monitor list appears.
- Select the monitor you would like to edit, then click . The Edit Printer Monitor dialog appears.
- Enter the appropriate information:
- . Enter a unique name for the active monitor. This name displays in the Active Monitor Library.
- . Enter additional information about the monitor. This description displays next to the monitor in the Active Monitor Library.
- Enter or select the appropriate information in the section:
- . Enter a numerical value for the threshold. If the ink level of any printer ink cartridge falls below this percentage, the monitor is considered down. By default, this option is not selected.
- . By default, the monitor watches for all of the listed printer alerts. If you do not want to monitor a particular alert, clear its selection in the list. If the printer registers one of the selected alerts, the monitor is considered down.
: Your printer may not support all of the SNMP objects associated with the available monitor alert checks.
- (Optional) Click to set the advanced options.
- Click to save changes.